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Unix "who" command is inaccurate

Within AIX when I do a simple "who" command, the system replies back with the users that are logged on plus others that are definately not logged in. I have done a ps -ef| grep "USER" and the result is always nothing. In addition, looking at netstat, the users are not connected either.

Any ideas on why this occurs and how I go about correcting it?
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woolmilkporc
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wmp ... thank you so much for this answer. You are truly a AIX guru. Your answer has saved me from countless issues. (sorry it took so long to accept the answer - my membership expired on me)