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Outlook 2010 - DL & Adding a Member

Posted on 2011-03-22
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Last Modified: 2012-05-11
We are running Exchange 2007 plus each client uses Outlook 2010. Now one of the users has created a Contacts list under the Public folder and this is visible across the company. All the users have the correct permission we think as everyone can add, edit and delete contacts without a problem. The problem that we have that is that when we go to one of our DL's and want to add a new member the new contact is not showing up nor is it showing up when you create a new mail and look in the address book. It is however showing up if you just do a search for it in the Public Folder Contacts from any of the company computers.

Thanks
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Question by:Quarm
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6 Comments
 
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Expert Comment

by:Nagarajb
ID: 35189128
Contacts created under public folder will not be visible in GAL.

For that you have to Create contacts in Exchange and then add them to DL membership.
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Author Comment

by:Quarm
ID: 35198509
So if that is the case when we add an external contact through one of the client computer how come it shows up in the contacts list in the public folder and everyone can use it? It is only when we try to add to the DL it does not show up

Thanks
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LVL 6

Expert Comment

by:Nagarajb
ID: 35222636
THe contacts created under Public folders will not be visible in GAL as compared to contacts created in Exchange, i.e. because of some Exchange attributes not stamped on the contacts under Public folder (Show in Address book, proxy address, etc..)
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Author Comment

by:Quarm
ID: 35230445
Hi,
Thanks for your comments so far. I would just like to find out the best way to do what we require in your opinion. We have a large Outlook contact list of clients that we all use on a daily basis. We all need to be able to perform various tasks on it in Outlook 2010…
•      Add, Edit, Update and delete
•      Add and Remove contacts from DL’s
•      Create and Delete DL’s
•      Have them visible in everyone’s address book so that we can send emails to them

Many Thanks
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Accepted Solution

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Quarm earned 0 total points
ID: 35923632

We have installed Outlook Business Contact Manager and that seem to work fine with our requirements and installed the database on the server so that all the clients access the same contact
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Author Closing Comment

by:Quarm
ID: 36128473
The solution worked as managed contact via an SQL Server database instead of Exchange
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