Solved

Ms Active Sync Issue

Posted on 2011-03-22
8
849 Views
Last Modified: 2012-05-11
Hi ,

 We have windows server 2003 standerd with Exchange 2007. Today i get an error about Microsoft exchange active sync. i m attaching the file so please find the word document.

Even ID 1040 MS Active Sync
ivista.docx
0
Comment
Question by:techgyan
  • 5
  • 3
8 Comments
 
LVL 74

Assisted Solution

by:Glen Knight
Glen Knight earned 500 total points
Comment Utility
What firewall are you using?

Can you try the solution here with regards to changing the Heart beat Interval: http://support.microsoft.com/kb/905013
0
 

Author Comment

by:techgyan
Comment Utility
thanks for your comments......
 
i will try to change heart beat interval then let u know.
0
 

Author Comment

by:techgyan
Comment Utility
i found in my server there is following values. so in this which figure i need to change.

orrectly
            -->
    <add key="MinHeartbeatInterval" value="60"></add>
    <add key="MaxHeartbeatInterval" value="3540"></add>
0
 
LVL 74

Assisted Solution

by:Glen Knight
Glen Knight earned 500 total points
Comment Utility
The Max timout is set to 59 minutes which is more than sufficient.

How often do you see the error in the event log?
0
Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

 

Author Comment

by:techgyan
Comment Utility
i m putting the exact error which is happening in my server. please see the following error.

(The average of the most recent [442] heartbeat intervals used by clients is less than or equal to [540].Make sure that your firewall configuration is set to work correctly with Exchange ActiveSync and Direct Push technology. Specifically, make sure that your firewall is configured so that requests to Exchange ActiveSync do not expire before they have the opportunity to be processed.

For more information about how to configure firewall settings when you use Exchange ActiveSync, see Microsoft Knowledge Base article 905013, "Enterprise Firewall Configuration for Exchange ActiveSync Direct Push Technology" (http://go.microsoft.com/fwlink/?linkid=3052&amp;kbid=905013).

0
 
LVL 74

Assisted Solution

by:Glen Knight
Glen Knight earned 500 total points
Comment Utility
As I asked before, what type of Firewall do you have?
0
 

Accepted Solution

by:
techgyan earned 0 total points
Comment Utility
fortigate 60c firewall but i want to tell you one thing for your information.

Yesterday i upgrade my internet bandwidth plan from 2 MBPS To 4 MBPS and since morning i get this Error.
0
 

Author Closing Comment

by:techgyan
Comment Utility
thanks
0

Featured Post

Too many email signature updates to deal with?

Do you feel like you are taking up all of your time constantly visiting users’ desks to make changes to email signatures? Wish you could manage all signatures from one central location, easily design them and deploy them quickly to users? Well, there is an easy way!

Join & Write a Comment

Utilizing an array to gracefully append to a list of EmailAddresses
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now