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Louise-StrattonFlag for United Kingdom of Great Britain and Northern Ireland

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Outlook Calendars not synchronising when users update each others calendar entries

We have some users who have editing permissions of other users calendars. When they update or enter calendar entries they do not always synchronise with the all the users calendars.

Users have outllok 2007 & 2010 and we are using Exchange 2010
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daines
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Can you describe the steps taken? Are they creating appoinments or meeting requests?
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GundogTrainer

Do the updates appear if the user checks in Outlook Web Access ?
Are the affecte users working in Cached Exchange mode.
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ASKER

User 1 opens user 2's calendar in user 1's outlook.
User 1 has editing permissions to user 2's calendar.
User 1 then creates an appointment in users 2's calendar and invites user 3.
User 1 can see the entry in user 2's calendar but not in users 3
User 2 cannot see the entry - says it has been moved or deleted
User 3 can see entry in their calendar

Has done a manual send/recieve for all users

Hope this makes sense
on this occassion it would appear the updates do appear in OWA, but on other occassions they have not and we use cached exchange mode
ASKER CERTIFIED SOLUTION
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Louise-Stratton
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