Solved

Outlook Calendars not synchronising when users update each others calendar entries

Posted on 2011-03-22
7
206 Views
Last Modified: 2012-06-22
We have some users who have editing permissions of other users calendars. When they update or enter calendar entries they do not always synchronise with the all the users calendars.

Users have outllok 2007 & 2010 and we are using Exchange 2010
0
Comment
Question by:Louise-Stratton
  • 5
7 Comments
 
LVL 3

Expert Comment

by:daines
ID: 35188360
Can you describe the steps taken? Are they creating appoinments or meeting requests?
0
 
LVL 8

Expert Comment

by:GundogTrainer
ID: 35188464
Do the updates appear if the user checks in Outlook Web Access ?
Are the affecte users working in Cached Exchange mode.
0
 

Author Comment

by:Louise-Stratton
ID: 35188470
User 1 opens user 2's calendar in user 1's outlook.
User 1 has editing permissions to user 2's calendar.
User 1 then creates an appointment in users 2's calendar and invites user 3.
User 1 can see the entry in user 2's calendar but not in users 3
User 2 cannot see the entry - says it has been moved or deleted
User 3 can see entry in their calendar

Has done a manual send/recieve for all users

Hope this makes sense
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 

Author Comment

by:Louise-Stratton
ID: 35188521
on this occassion it would appear the updates do appear in OWA, but on other occassions they have not and we use cached exchange mode
0
 

Accepted Solution

by:
Louise-Stratton earned 0 total points
ID: 35313052
This appears to have been resolved by running  the Exchange 2010 calendar repair assistant and changing the users permissions to others calendars
0
 

Author Comment

by:Louise-Stratton
ID: 35313062
Solution provided by 3rd party support company
0
 

Author Closing Comment

by:Louise-Stratton
ID: 35356752
Solution provided by a 3rd party support company
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now