Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook Calendars not synchronising when users update each others calendar entries

Posted on 2011-03-22
7
Medium Priority
?
213 Views
Last Modified: 2012-06-22
We have some users who have editing permissions of other users calendars. When they update or enter calendar entries they do not always synchronise with the all the users calendars.

Users have outllok 2007 & 2010 and we are using Exchange 2010
0
Comment
Question by:Louise-Stratton
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
7 Comments
 
LVL 3

Expert Comment

by:daines
ID: 35188360
Can you describe the steps taken? Are they creating appoinments or meeting requests?
0
 
LVL 8

Expert Comment

by:GundogTrainer
ID: 35188464
Do the updates appear if the user checks in Outlook Web Access ?
Are the affecte users working in Cached Exchange mode.
0
 

Author Comment

by:Louise-Stratton
ID: 35188470
User 1 opens user 2's calendar in user 1's outlook.
User 1 has editing permissions to user 2's calendar.
User 1 then creates an appointment in users 2's calendar and invites user 3.
User 1 can see the entry in user 2's calendar but not in users 3
User 2 cannot see the entry - says it has been moved or deleted
User 3 can see entry in their calendar

Has done a manual send/recieve for all users

Hope this makes sense
0
 [eBook] Windows Nano Server

Download this FREE eBook and learn all you need to get started with Windows Nano Server, including deployment options, remote management
and troubleshooting tips and tricks

 

Author Comment

by:Louise-Stratton
ID: 35188521
on this occassion it would appear the updates do appear in OWA, but on other occassions they have not and we use cached exchange mode
0
 

Accepted Solution

by:
Louise-Stratton earned 0 total points
ID: 35313052
This appears to have been resolved by running  the Exchange 2010 calendar repair assistant and changing the users permissions to others calendars
0
 

Author Comment

by:Louise-Stratton
ID: 35313062
Solution provided by 3rd party support company
0
 

Author Closing Comment

by:Louise-Stratton
ID: 35356752
Solution provided by a 3rd party support company
0

Featured Post

Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question