Solved

Start menu items no longer working after running Easy Transfer

Posted on 2011-03-22
5
359 Views
Last Modified: 2012-05-11
I transferred the settings of my existing Win7 Ultimate (64-bit) laptop to another machine running the same OS. The transfer appears to have worked, but the shortcuts on the start menu (specifically, the 'Favorites' menu) no longer work - clicking on an item simply displays the desktop.

Any suggestions welcome!

TIA, Ralf
0
Comment
Question by:RLFT
  • 3
  • 2
5 Comments
 
LVL 23

Expert Comment

by:Danny Child
ID: 35188183
are you using exactly the same username on the new laptop as on the old?  there may be some coded paths to the Favourites that break if the names are different.
0
 

Author Comment

by:RLFT
ID: 35188207
Hi Dan,
Thanks for the quick response.
I'm using exactly the same user name. Do you think re-creating the Favourites folder would help? (I'm using max. 10 entries there, so that wouldn't be an issue.)

Best regards,
Ralf
0
 
LVL 23

Accepted Solution

by:
Danny Child earned 250 total points
ID: 35189010
You can just  copy and paste the contents of the old folder to the new.  All the Favourites folder is is a collection of shortcuts to URLs.  This may workaround your issue, but not explain the root cause.  

Can you click on other links/shortcuts properly?  If you click on the icon at the very start of the address bar, you can drag and drop this to your Desktop to make a shortcut.  
0
 

Author Comment

by:RLFT
ID: 35189081
Hi again, and thanks - I used the workaround suggested. The other icons/shortcuts work properly. Go figure...

Thanks again,
Ralf
0
 
LVL 23

Expert Comment

by:Danny Child
ID: 35190650
glad it's fixed.  Sometimes part of the Transfer process can fail...
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now