Solved

Start menu items no longer working after running Easy Transfer

Posted on 2011-03-22
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Last Modified: 2012-05-11
I transferred the settings of my existing Win7 Ultimate (64-bit) laptop to another machine running the same OS. The transfer appears to have worked, but the shortcuts on the start menu (specifically, the 'Favorites' menu) no longer work - clicking on an item simply displays the desktop.

Any suggestions welcome!

TIA, Ralf
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Question by:RLFT
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5 Comments
 
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Expert Comment

by:Danny Child
ID: 35188183
are you using exactly the same username on the new laptop as on the old?  there may be some coded paths to the Favourites that break if the names are different.
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Author Comment

by:RLFT
ID: 35188207
Hi Dan,
Thanks for the quick response.
I'm using exactly the same user name. Do you think re-creating the Favourites folder would help? (I'm using max. 10 entries there, so that wouldn't be an issue.)

Best regards,
Ralf
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LVL 23

Accepted Solution

by:
Danny Child earned 250 total points
ID: 35189010
You can just  copy and paste the contents of the old folder to the new.  All the Favourites folder is is a collection of shortcuts to URLs.  This may workaround your issue, but not explain the root cause.  

Can you click on other links/shortcuts properly?  If you click on the icon at the very start of the address bar, you can drag and drop this to your Desktop to make a shortcut.  
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Author Comment

by:RLFT
ID: 35189081
Hi again, and thanks - I used the workaround suggested. The other icons/shortcuts work properly. Go figure...

Thanks again,
Ralf
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LVL 23

Expert Comment

by:Danny Child
ID: 35190650
glad it's fixed.  Sometimes part of the Transfer process can fail...
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