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Outlook upgrade with hotmail sync problem

Posted on 2011-03-22
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Last Modified: 2012-05-11
A client wants to upgrade outlook. It has a hotmail account linked in which isn't syncing properly. There emails on her laptop not on the web. Will an upgrade delete the local emails?
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Question by:steve432
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dlongan earned 500 total points
ID: 35188622
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by:nwgservices
nwgservices earned 500 total points
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Hi there,

Your emails should be safe, however if you would like added security its really easy to quikly create a PST file and copy the email to that file.
You then have a backup copy with everything you want.

Here is a step by step guide provided by Microsoft that will show you how to make a backup.

Hope i was able to help !
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by:steve432
ID: 35221044
Some points for your help. I didn't get a chance to try the offered solutions
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