Solved

Mailbox quota exceeded ??

Posted on 2011-03-22
9
1,995 Views
Last Modified: 2012-05-11
I have a SBS2008.  PC users with Outlook 2003 with large mailboxes complains that they can no longer send or recieve mails due to mail quota exceeding.
When I go to the Windows SBS Console under USER PROPERTIES and E-MAIL the "Enforce the mailbox quotas" is turned off.
Whats wrong?
0
Comment
Question by:Ohmit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
9 Comments
 
LVL 74

Expert Comment

by:Glen Knight
ID: 35188903
Using Exchange Management Console, under recipient configuration > Mailbox right click the user that's having the problem and select properties.

Under Mailbox Settings, what is set under Storage Quotas.
0
 

Author Comment

by:Ohmit
ID: 35189034
USE MAILBOX DATABASE DEFAULTS is unchecked (and all sub quotas)

Deleted Item Retention is checked
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 35189075
so if it's unchecked, what do you have set there?
0
Get Actionable Data from Your Monitoring Solution

Your communication platform is only as good as the relevance of the information you send. Ensure your alerts get to the right people every time with actionable responses. Create escalation rules that ensure everyone follows the process and nothing is left to chance.

 

Author Comment

by:Ohmit
ID: 35189126
:-) not sure what you mean!
Nothing under USE MAILBOX DATABASE DEFAULTS is checked.
:-)
0
 
LVL 74

Accepted Solution

by:
Glen Knight earned 500 total points
ID: 35189140
can you post a screenshot please?
0
 
LVL 3

Expert Comment

by:srico_gisd
ID: 35189384
I believe in Outlook 2003 there is a max .pst file size of about 2GB. I believe it can be modified and here is the best microsoft article I can find:

http://support.microsoft.com/kb/832925

I hope this helps. I ran into this issue a while back after running Outlook 2003 for some number of years and this article helped. The key is deciding how big to let the pst be.

Good luck!
0
 

Author Comment

by:Ohmit
ID: 35189476
Hi Demazter

Thanks for helping out.
After restart of server everything is working fine again.
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 35189481
that's because any changes you make to the quotas take up to 2 hours to take effect unless you restart the Microsoft Exchange Information Store service.
0
 

Author Comment

by:Ohmit
ID: 35189491
Hi Srico

As you can see I have closed the case again.
Just for your information the problem you mention is only with using PST files.
When using Exchange mailbox it doesn't matter.
0

Featured Post

Enroll in June's Course of the Month

June's Course of the Month is now available! Every 10 seconds, a consumer gets hit with ransomware. Refresh your knowledge of ransomware best practices by enrolling in this month's complimentary course for Premium Members, Team Accounts, and Qualified Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The articles for turning off the Client firewall policy on the internet are for SBS 2008 and don't really help for SBS 2011. They actually moved the Client firewall policy. In 2011, the client firewall policy has moved to the SBS computers conta…
If you are a user of the discontinued Microsoft Office Accounting 2008 (MSOA) and have to move to a new computer running Windows 8, you will be unhappy to discover that it won't install.  In particular, Microsoft SQL Server 2005 Express Edition (SSE…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question