Our domain was initially purchased through our host several yrs before I got here. I am attempting to consolidate all our domains on one registrar and so I ask their support team
to provide me with auth keys to move my domain.
They ask me if I'm going to be moving hosts as well. I tell them that t is none of their business, that I want to consolidate domains. Here is there reply:
"In order to assist you with obtaining your registry keys, we need to know if you will be staying with us as a hosting company. We are more than happy to provide you a copy of your
keys, however if you are moving hosting companies, we will need to release management rights to it as well. Domains can't be transferred unless you request domain management
What the heck is he talking about domain management rights? We own the domain, they provide the hosting.
What should I tell them?