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Outlook/Exchange unplanned bcc additions

Posted on 2011-03-22
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Last Modified: 2012-08-14
We have witnessed an instance where a confidential email was sent and received by users who should not have done so.

On checking, both the sender and the errant recipient were included in the bcc field. The sender is adamant that they did not include any bcc's, and would not bcc themselves in any case.

Other than what would have to be a string of misplaced keystrokes, or a brain malfunction on the part of the sender, does anyone know of a logical reason that could explain this?

We are using Exchange 2007 with Outlook 2007 as a client

All helpful comments welcomed, even if it is just to indicate that there is no logical explanation, or this has/has not been witnessed elsewhere.

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Question by:agradmin
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dsswanson earned 500 total points
ID: 35189344
Always remember rules for troubleshooting user issues...

#1 - Users always leave out important details
#2 - When users are not lying intentionally, they may just be confused about what the truth is

If you are sure that there is no way the user send this email you can check for plug-ins that might do this automatically such as the one below or one of the many others out there.  It's also possible to do this using Visual Basic which is much harder to find but that assumes a bit of users savvy.

http://www.ablebits.com/outlook-blind-carbon-copy-bcc-email-addins/index.php
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Author Closing Comment

by:agradmin
ID: 35326671
As suspected -  I just had to put this out there to satisfy due dilligence
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