no speakers or headphones plugged in
Hi Guys, I know this may sound odd but with the main laptop being sent to service the original hard drive has been placed in another laptop slightly lower spec.
Now everything is working and device manager tells me that every hard ware is installed correctly( i have loaded the drivers where necessary).
Everything work BUT the audio.
in the hardware it shows that it's there but on the audio control it has cross on it and tells me that "no speakers or headphones plugged in".
I have tried reinstall the driver with vendor (RealTek) driver but with no luck, remove the device and drivers to see if windows default driver work but no luck, BIOS has no setting to enable/disable onboard audio, I have tested the hardware with running linux on usb stick and confirmed that audio device is still functional.
I have windows 7 x64 installed on this hard drive, I have confirmed that this model supports 64bit OS as it has drivers for Vista.
If anyone has any clue to fixing this other then reinstalling the OS please let me know.
Now everything is working and device manager tells me that every hard ware is installed correctly( i have loaded the drivers where necessary).
Everything work BUT the audio.
in the hardware it shows that it's there but on the audio control it has cross on it and tells me that "no speakers or headphones plugged in".
I have tried reinstall the driver with vendor (RealTek) driver but with no luck, remove the device and drivers to see if windows default driver work but no luck, BIOS has no setting to enable/disable onboard audio, I have tested the hardware with running linux on usb stick and confirmed that audio device is still functional.
I have windows 7 x64 installed on this hard drive, I have confirmed that this model supports 64bit OS as it has drivers for Vista.
If anyone has any clue to fixing this other then reinstalling the OS please let me know.
ASKER
Well there is no driver on Toshiba laptop site for this model however there is one from the vendor.
ASKER CERTIFIED SOLUTION
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it could be the repair center left the speakers unplugged have you tested it with a set of headphones?
ASKER
@DanCh99 I will try that thanks :), I agree with your last comment but I need this working for now as the repair may take months before it comes back :(
@jamietoner: yes I have tried other devices to make sure it's not the default audio device in the laptop is the cause.
@jamietoner: yes I have tried other devices to make sure it's not the default audio device in the laptop is the cause.
have you tried windows update for a driver
ASKER
@lanTh: I have tried that already. I have a feel that it's not the driver that's causing the issue. I believe that part of the windows settings 'thinks' that it's disabled as it's different hardware system but it's actually enabled.
and can you confirm that the laptop had win7 x64 before (with sound working), but now it is not?
If the laptop can be returned to it's original condition, you may want to try some driver update programs to see whether you can extract the drivers from it to move to the new hard disk.
examples:
http://www.drivermax.com/
http://www.driver-soft.com/
If the laptop can be returned to it's original condition, you may want to try some driver update programs to see whether you can extract the drivers from it to move to the new hard disk.
examples:
http://www.drivermax.com/
http://www.driver-soft.com/
ASKER
This has worked :D Thank you very much.
imho vista drivers dont work in windows 7 all the time successfully