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Exchange 2007 keeps prompting for username and password

Posted on 2011-03-22
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Exchange 2007 keeps prompting for username and password.  Running on a SBS 2008 server.  Users keep getting prompted to enter their user ID and Password when opening Outlook
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Question by:agamache
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9 Comments
 
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Glen Knight earned 500 total points
ID: 35189871
firs thing to do is ensure that SP3 for exchange is installed, if that doesn't work try the kernel mode authentication option in my article here: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2300-Outlook-continually-prompting-for-username-and-password.html
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by:agamache
ID: 35191219
Thanks I will try this information tonight after hours
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by:agamache
ID: 35469081
ok, still having issues with this.  Is there a how to guide to explain how the security settings should be?
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by:Glen Knight
ID: 35469116
Sadly not.

What problems are you experiencing now? Have you tried the Kernel Mose Authentication settings in my guide?

Did you update to Service Pack 3 for Exchange 2007?
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Author Comment

by:agamache
ID: 35469138
Still getting random prompts for passwords on outlook for the clients.  Now I am getting additional credential prompts when using the remote web workplace.  even before the page comes up with the login prompts.  Exchange srv 3 has been installed
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by:Glen Knight
Glen Knight earned 500 total points
ID: 35469170
And the Kernel Mode Authentication settings??

Can you run the Fix My Network wizard please.  http://blogs.technet.com/b/sbs/archive/2008/11/26/introduction-to-the-fix-my-network-wizard-fncw.aspx
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Author Comment

by:agamache
ID: 35469182
I do have authentication mode enabled.  I will run the fix as soon as I can get the users off the network.  Thanks for the help on this.
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by:Glen Knight
ID: 37445844
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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