?
Solved

Cisco 7962 IP Phone , speed dial ? Program buttons

Posted on 2011-03-22
4
Medium Priority
?
2,461 Views
Last Modified: 2012-08-13
So our company just moved from an ancient nec phone system to Cisco IP.  I was given a 7962 which has 6 hard buttons for lines.

Our Cisco admin tells me there is no way to program these to be speed dials, is that true ?  This seems like such a basic function that a phone from 1985 can do ?
0
Comment
Question by:usmmsupport
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 25

Expert Comment

by:Ken Boone
ID: 35189991
That is false.  Your Cisco admin doesn't know what he is talking about!
0
 
LVL 25

Accepted Solution

by:
Ken Boone earned 2000 total points
ID: 35190016
Here is a pdf guide for that phone.  Look at the section titled understanding buttons and hardware.  It just has to be programmed right.  In fact, there is even an option on the system that allows users to log on to a GUI to make those types of settings.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7962g_7942g/7_1_2/english/user/guide/62enu712.pdf
0
 

Author Comment

by:usmmsupport
ID: 35190025
i sort of figured as much hence the request here.  Can you send me a document / faq/ something that shows how to configure these buttons on the right of the phone to be speed dials ?
0
 
LVL 25

Expert Comment

by:Ken Boone
ID: 35190172
Well what phone system do you have?  Callmanager (Communications Manager) or Callmanager Express?  The docs are different for the different phone systems.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Ever wanted to query Cisco Call Manager CDR records from MS SQL Server? Here's how! CUCM can be configured to upload a CDR file to a given FTP server every minute. This article will show you how to set this up, schedule the import of this data an…
The point of this post is to give you a copy/paste installation solution to setting up Asterisk 1.6 on Ubuntu 9.04 (or similar) server. # Setup the system apt-get install subversion apt-get install make apt-get install linux-source kernel-p…
In this video, Percona Solution Engineer Rick Golba discuss how (and why) you implement high availability in a database environment. To discuss how Percona Consulting can help with your design and architecture needs for your database and infrastr…
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question