Solved

BES - If I add a policy to keep mail for longer than 14 days will it show up instantly?

Posted on 2011-03-22
3
450 Views
Last Modified: 2012-05-11
Hi Guys

I have a user who would like to have emails longer than 14 days kept on his blackberry now I have created a custom policy for the user and applied it to his handset.

My question is will this apply instantly and show older emails or will it start from the day that it is applied?

Kind Regards

Mohamed
0
Comment
Question by:ridha121
3 Comments
 
LVL 25

Assisted Solution

by:RobMobility
RobMobility earned 250 total points
ID: 35190331
Hi,

Possibly not - usually the BlackBerry activates with the kept mail settings and then syncs 200 items or so (depends on what is set) so it may not display the full 14 days of mail items.

Regards,


RobMobility.
0
 
LVL 12

Expert Comment

by:Shekhar2cool
ID: 35190625
If the BB was activated before 14 days, then the mails older that 14 days will get removed.
0
 
LVL 14

Accepted Solution

by:
Mike Sullivan earned 250 total points
ID: 35196914
Hi Mohamed,

It will start from the time you apply it. Pre-population only occurs at activation.

If you want to pre-populate the handset with emails older than 14 days then you will need to wipe the handset, remove the user from the BES, remove the BlackBerry info from the mailbox when prompted and then reactivate from scratch with the modified policy.

Hope this helps.
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

This article will help those of you having problems with the Nextel Blackberry 8350i.  Recent Software updates cause the problems issues described below, and this article will help you revert back to the older software. As we know, Nextel has alw…
BlackBerry Enterprise Server (BES) 5 includes a new High Availability (HA) feature, which can be used to install a standby server that is failed over to in the event of maintenance or a disaster. This can be setup for auto failover, or simply used t…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now