I need to setup a user account on my server to be able to logoff terminal services users when they have a problem with a disconnect. When I try the new account, I keep getting the following message. "Session (ID 9) reset failed. (Error 5 - access is denied.) Is there some specific user right that I have to enable with this account to be able to do this? I have given it server rights and administrator rights and terminal services rights, already. It still doesn't work. Help!