Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Exchange 2010 out of office

Posted on 2011-03-22
11
Medium Priority
?
714 Views
Last Modified: 2013-05-03
I hope someone can help, I have a server 2008 r2 with Exchange 2010 sp1 installed.  Everything seems to be working ok until a member of staff rang to say no one is receiving external out of office replies.

I have tested this and it works perfect internally only.

I have searched high and low for help but can not find anything that is helpful.  I there a set of instructions on how to configure Exchange 2010 ?

Many thanks
0
Comment
Question by:mrquiff
10 Comments
 
LVL 13

Expert Comment

by:Nuno Martins
ID: 35191266
Hi,
When u defined the out of office feture did u also defined to send to outside of the company???
0
 

Author Comment

by:mrquiff
ID: 35191373
Hi
Have checked settings in OWA and internal/external settings have been selected with same message, however only sends internally.

I ran shell cmd Get-AutodiscoverVirtualDirectory | fl identity, *url
it displays the identity as my server but InternalURL/ExternalURL are both empty, would this suggest some extra configuration is needed on the server.

Also in the 'remote domains' tab the default is set to 'Allow external out-of-office messages only', and on the format page 'allow automatic replies' is ticked.

Thanks
0
 
LVL 3

Expert Comment

by:Merlinsmaster
ID: 35191494
Mr Guiff,

Did you do the following...

Open Exchange Management Console
Navigate to Organization Configuration -> Hub Transport
Click on [Remote Domains] tab -> select “Default” -> Right mouse click then “Properties”
Select “Allow external out-of-office messages, and legacy out-of-office messages….” option

Click on the [Message Format] tab at the top
Put a tick in “Allow automatic replies” and “Allow automatic forward

That should be all you needed to do??

Let us know?

Michael
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 3

Expert Comment

by:Merlinsmaster
ID: 35191548
My Guiff,

If you did the above, then you now need to get a better understanding of "Remote Domains".  Here is a link to the Microsoft Technet about it!  This will help you understand what you are actually doing!
2010 Remote Domains

Hope this helps you get a better grasp of the configurations for remote domains.

Michael
0
 

Author Comment

by:mrquiff
ID: 35191620
Hi
These 2 boxes are ticked in 'message format' and 'Allow external out-of-office messages, and legacy out-of-office messages' is also selected but still no external OOF message sent.

Thanks
0
 
LVL 3

Expert Comment

by:Merlinsmaster
ID: 35191739
Hey there,

Ok so are you doing this on with the "Default" (Remote Domain)?

Thanks,

Michael
0
 

Author Comment

by:mrquiff
ID: 35191786
Hi Michael

Yes I have done this on the 'Default' (Remote Domain tab)

Thanks

Steve
0
 

Accepted Solution

by:
mrquiff earned 0 total points
ID: 35214054
Hi

Think I may have solved by question, I am using smart host for my send connector and i read a snippet somewhere about using a default send connector dns/mx to enable OOF messages to be sent.

I disabled my smarthost and created a default one and OOF messages are now been sent externally !  Thanks for all your comments.

Steve
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 37445846
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0
 

Expert Comment

by:grimjiffy
ID: 39135621
This resolved the issue for me.  

Open Exchange Management Console
Navigate to Organization Configuration -> Hub Transport
Click on [Remote Domains] tab -> select “Default” -> Right mouse click then “Properties”
Select “Allow external out-of-office messages, and legacy out-of-office messages….” option

Click on the [Message Format] tab at the top
Put a tick in “Allow automatic replies” and “Allow automatic forward

Thanks!  It was hard to find this solution, though, it should be promoted.
0

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have come across a situation where you need to find some EDB mailbox recovery techniques, then here you will find the same. In this article, we will take you through three techniques using which you will be able to perform EDB recovery. You …
Exchange database can often fail to mount thereby halting the work of all users connected to it. Finding out why database isn’t mounting is crucial and getting the server back online. Stellar Phoenix Mailbox Exchange Recovery is a champion product t…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses
Course of the Month14 days, 1 hour left to enroll

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question