I have an issue where my users have in there sync folder of outlook the following error:
14:29:58 Microsoft Exchange offline address book
14:29:58 Not downloading Offline address book files. A server (URL) could not be located.
I did some research and it pointed me to the autodiscover feature and that my SSL cert did not have the SAN feature in it with autodiscover. Sooo, I bought a new SAN cert with all the domain names that are required and added an A record to my external DNS pointing to autodiscover.doman.com and hoped it would resolve the issue.
Well, it still is not syncing as it should. When I run the Test Email Configuration tool in Outlook it show under the log tab:
autodiscover to httpsL//domanname/autodisc
l FAILED (0x800C8203)
autodiscover to httpsL//autodiscover.doman
.xml succeeded (0x000000)
When I run the Exchange Remote Connectivity Analyzer tool it shows the following erros:
Attempting to test potential Autodiscover URL https://domainname.com/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Certificate trust is being validated.
The test passed with some warnings encountered. Please expand the additional details.
ExRCA can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled
Testing TCP port 443 on host domainname.com to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
A network error occurred while communicating with the remote host.
Message: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 220.127.116.11:443
(String hostname, Int32 port)
Now in the above error the IP address that is specified is not to my remote site or mail server. It is the IP address provided by my domain host.
Can anyone give me any insight on what I may be overlooking or missing??