Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Company website URL wont work with our Domain

Posted on 2011-03-22
4
Medium Priority
?
451 Views
Last Modified: 2012-05-11
We have a company website which is hosted by an external 3rd party company. Our marketing dept got sent a URL that links into part of the website, this URL only worked when outside our domain, and didn't work for anyone within the domain and just came back with 404 error message.

The URL they sent went http://ourcomapny.com/.....etc

If I added www into the URL it worked within our domain (EG:  http://www.ourcompany.com/..... etc.)

I'm not sure why this made such a difference, maybe DNS ??? and if anyone could point me in the right direction to be able to prevent this from happening that would be greatly appreciated.
0
Comment
Question by:afletch78
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 13

Expert Comment

by:kdearing
ID: 35195272
It sounds like your internal Windows domain is named the same: ourcompany.com

Just typing http://ourcompany.com will take you to your internal domain controller.

This is why Microsoft suggests that you name your internal Windows domain: ourcompany.local
0
 

Author Comment

by:afletch78
ID: 35197695
Sorry to say but our idomain name is already: ourcompany.local
0
 
LVL 13

Accepted Solution

by:
kdearing earned 2000 total points
ID: 35197795
Ping both ourcompany.com and www.ourcompany.com and see if the IP addresses are different.

If so, then the default DNS 'A' record for the domain needs to be changed.
0
 

Author Comment

by:afletch78
ID: 35198903
Yep DNS records need changing. Unfortunately we can't do this for other reasons (so I've told), but thanks for clearing up a head scratching moment for me "kdearing"  
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Foreword In the years since this article was written, numerous hacking attacks have targeted password-protected web sites.  The storage of client passwords has become a subject of much discussion, some of it useful and some of it misguided.  Of cou…
Introduction HyperText Transfer Protocol (http://www.ietf.org/rfc/rfc2616.txt) or "HTTP" is the underpinning of internet communication.  As a teacher of web development I have heard many questions, mostly from my younger students who have come to t…
Have you created a query with information for a calendar? ... and then, abra-cadabra, the calendar is done?! I am going to show you how to make that happen. Visualize your data!  ... really see it To use the code to create a calendar from a q…
This lesson discusses how to use a Mainform + Subforms in Microsoft Access to find and enter data for payments on orders. The sample data comes from a custom shop that builds and sells movable storage structures that are delivered to your property. …
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question