Kimberly1467
asked on
Connectivity Problem?
I have a computer that I can't open mapped drives on. The drives are mapped through a logon script. If I logon to another computer I can open the mapped drives. Also, I can not RDP to this computer. What could be causing these issues?
Could be a number of things. Fisrtly check that your firewall is not blocking RDP ports or Windows Sharing (SMB) ports. Are you using group policies? If so you may need to amend them to allow RDP and SMB in. Also check that Remote Assistance is allowed. Are you using XP or Windows 7?
ASKER
Rdsterling,
We are using XP.
We are using XP.
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ASKER
The problem with the map drives, was a corrupt profile. I deleted the profile.
ASKER
There was a problem in the registry that prevent RDP
Some times, the RPC (Remote Procedure Call) services is block or may be is down, try to restart the services.
Other things that you can do is review if your server has Remote Desktop available, if it is windows 2008 you need to update your remote desktop client in your pc to a newer version.
Best Regards.