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Try doing a factory reset (NVRAM reset) on the printer. This can be done from the front panel under System Settings &gt;&nbsp;Troubleshooting &gt;&nbsp;Service Tools. Note that you will have to re-enter all printer settings, like IP address etc.
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Try doing a factory reset (NVRAM reset) on the printer. This can be done from the front panel under System Settings > Troubleshooting > Service Tools. Note that you will have to re-enter all printer settings, like IP address etc.

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Can you ping the IP address of the printer? If so, check the port settings and see if the SNMP box is checked. If so, uncheck it and the printer will probably come back online. If this is the problem, there is a hotfix for it. <br />
<br />
<a href="http://support.microsoft.com/kb/946198" rel="ugc nofollow">http://support.microsoft.com/kb/946198</a><br />

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Can you ping the IP address of the printer? If so, check the port settings and see if the SNMP box is checked. If so, uncheck it and the printer will probably come back online. If this is the problem, there is a hotfix for it.

http://support.microsoft.com/kb/946198 [http://support.microsoft.com/kb/946198]


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If neither of the above fixes solve the problem.<br />
<br />
A little more information is needed.<br />
<br />
A. Is this on Network? i.e. Peer to Peer. &nbsp;or client server Win 2003 Server?<br />
<br />
B. Could you print a configuration page so we can see IP address for printer as well as<br />
router Ip address and sub net.
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If neither of the above fixes solve the problem.

A little more information is needed.

A. Is this on Network? i.e. Peer to Peer.  or client server Win 2003 Server?

B. Could you print a configuration page so we can see IP address for printer as well as
router Ip address and sub net.

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Doh, just realised that a collegue has posted this and I appear to answer our own question
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Doh, just realised that a collegue has posted this and I appear to answer our own question

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posted after Xerox solved issue and for information
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posted after Xerox solved issue and for information

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<div class="content wysiwyg-content">
After going offline, I am unable to even ping the printer. No drivers have been changed but we had an engineer visit a few weeks ago who swapped the hard drive in the printer.
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After going offline, I am unable to even ping the printer. No drivers have been changed but we had an engineer visit a few weeks ago who swapped the hard drive in the printer.

My Xerox 8560 mfp keeps going offline

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.