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Exchange deleted message retention period

Posted on 2011-03-22
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Last Modified: 2012-05-11
Hi Everyone,

We have Exchange 2003, SP2 on the server and Outlook 2003, SP3 running on client workstations.  I would like to find out the following:

1. Where do I change the retention settings for "Recover Deleted Items From - Deleted Items" in Outlook to 1 week?

2. Where do I change the retention settings for how long to keep the deleted emails in "Deleted Items" folder in Outlook before they are purged?

Thanks for your help in advance.
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Question by:BeerTime
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Expert Comment

by:0xSaPx0
ID: 35192304
This should get you started:

http://support.microsoft.com/kb/822938

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Assisted Solution

by:BDoellefeld
BDoellefeld earned 2000 total points
ID: 35192305
Answers:
#1. You will find this setting in the properties of the mailbox store (see screenshot 1)

#2. You will need to create a receipient policy and manage the deleted items folder. Set the retention and age to your liking. (see screenshot 2)
Deletionsettings.png
deleteditems.png
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Author Comment

by:BeerTime
ID: 35193508
Great! Thank you.  does the "Deletion settings" under mailbox store runs as per the schedule defined under the same page (limits tab of the mailbox store property)
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LVL 9

Expert Comment

by:BDoellefeld
ID: 35193751
Hi. The schedule listed in the limits tab is for sending warning emails to users hitting limits. The recoverable deleted items and mailboxes will run during system maintenance, configured on the Database tab.
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Accepted Solution

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BeerTime earned 0 total points
ID: 35193774
Thanks! you are the best!! I will test it out and let you know if I have any trouble tomorrow.
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Author Closing Comment

by:BeerTime
ID: 35446400
Problem resolved.
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