Windows Updates could not search for new updates?
Posted on 2011-03-22
On my neighbors computer (HP Pavilion dv2000 Laptop), Windows Update will not work. Error message reads: Windows could not search for new updates. An error occurred while checking for new updates for your computer. Error(s) found. Code: 80070002.
I've tried getting help online, but still not working. I've uninstalled Internet Enhancers (that's not what they were called but I can't remember the name) which was reccomended.
Also, when it gets to the desktop there's a message on the bottom right that reads: Failed to connect to windows service.
Windows could not connect to the System Event Notification Service service. This problem prevents limited users from logging on the the system. As an Administrator user, you can review the System Event Log for details about why the service didn't respond.
When I go to the Event Logs, I can open all Logs but, the System Logs. Error reads: Event Viewer cannot open the event log or custom view. Verify that Event Log Service is running (and it is). The data is invalid (13)
I'm thinking I should create another user administrator account and try with that.