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Problem accessing OWA (exchange 2007) for only one particular user.

Posted on 2011-03-22
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Last Modified: 2012-05-11
The account was originaly created in exchange 2003, windows 2003, with 2003 domain.
After we deployed exchange 2007, we migrated all users to exchange 2007, all of the users work with OWA and Outlook without any problems.
There is only one user tech1, that has problems accessing email over OWA.
The error message from OWA is below.
User has access to OWA, says enabled.


Request
Url: https://x.com:443/owa/lang.owa
User host address: x.x.x.x

Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: There was a problem accessing Active Directory.

Call stack
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext owaContext, OwaIdentity logonIdentity, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Inner Exception
Exception type: Microsoft.Exchange.Data.Directory.ADOperationException
Exception message: Active Directory operation failed on tcserver1.tully.tullyconstruction.com. This error is not retriable. Additional information: Insufficient access rights to perform the operation. Active directory response: 00002098: SecErr: DSID-03150A45, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0

Call stack
Microsoft.Exchange.Data.Directory.ADSession.AnalyzeDirectoryError(PooledLdapConnection connection, DirectoryRequest request, DirectoryException de, Int32 totalRetries, Int32 retriesOnServer)
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId)
Microsoft.Exchange.Data.Directory.ADSession.Save(ADObject instanceToSave, IEnumerable`1 properties)
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()

Inner Exception
Exception type: System.DirectoryServices.Protocols.DirectoryOperationException
Exception message: The user has insufficient access rights.

Call stack
System.DirectoryServices.Protocols.LdapConnection.ConstructResponse(Int32 messageId, LdapOperation operation, ResultAll resultType, TimeSpan requestTimeOut, Boolean exceptionOnTimeOut)
System.DirectoryServices.Protocols.LdapConnection.SendRequest(DirectoryRequest request, TimeSpan requestTimeout)
Microsoft.Exchange.Data.Directory.PooledLdapConnection.SendRequest(DirectoryRequest request, LdapOperation ldapOperation)
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId)
0
Comment
Question by:moisesperez
2 Comments
 

Accepted Solution

by:
moisesperez earned 0 total points
ID: 35192396
I fixed it my self lol,

http://technet.microsoft.com/en-us/library/bb885050%28EXCHG.80%29.aspx

Thanks.
Can anyone close this question.
0
 
LVL 4

Expert Comment

by:philetaylor
ID: 35192413
This is a known issue if the user has the wrong msExchVersion attribute set.

This KB article http://support.microsoft.com/kb/941146 has the fix but basically run the following command in the Exchange Management Shell:

Set-Mailbox <User_Name> -ApplyMandatoryProperties

Cheers

Phil
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