Solved

IE Connection Issue HTTP

Posted on 2011-03-22
6
395 Views
Last Modified: 2013-12-08
Hi Experts... I have a tablet pc running XP. I had to run malwarebytes to remove multiple viruses. I was attempting to install a antivirus program when I discovered ie would not bring up a web page. I can connect to HTTPS sites but am unable to connect to HTTP sites. I disabled the firewall and looked at IE's properties (did not see anything). Further I uninstalled a norton program but have yet to reboot.

Any ideas what could be blocking the HTTP sites from this IE.... Thanks
0
Comment
Question by:WAT1948
6 Comments
 
LVL 10

Expert Comment

by:Hutch_77
ID: 35192460
you can try to go in IE tools internet options and then reset ie.  This is under the advanced tab
0
 
LVL 83

Assisted Solution

by:Dave Baldwin
Dave Baldwin earned 100 total points
ID: 35192490
Uninstalling Norton is often not enough.  You may have to download and run NRT, the Norton Removal tool.  http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US

Norton sometimes leaves their proxy still running after it is uninstalled which disables internet access.
0
 
LVL 7

Accepted Solution

by:
saastech earned 400 total points
ID: 35192551
In Internet Explorer:

1.  Goto Tools
2.  Internet Options
3.  Goto Connections Tab
4.  Click on LAN settings button
5.  Make sure the "Automatically Detect Settings" is checkmarked.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 37

Expert Comment

by:bbao
ID: 35192587
i would recommend installing Firefox and see if the same problem persists with the other browser.

if YES, that should be a system-level problem on XP, nothing to do with IE. we will move on to XP troubleshooting.

If NO, that should be an IE issue, and we will move on to IE troubleshooting.

do NOT install other browsers such as Chrome or Safari for test as they use some IE settings such as Proxy and Network.

hope it helps,
bbao
0
 

Author Closing Comment

by:WAT1948
ID: 35194274
saastec's comment fixed the problem. I followed Dave Baldwin's advice to completely uninstall the norton apps.

Thanks for the help.
0
 
LVL 83

Expert Comment

by:Dave Baldwin
ID: 35194332
You're welcome, thanks for the points.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
This article offers some helpful and general tips for safe browsing and online shopping. It offers simple and manageable procedures that help to ensure the safety of one's personal information and the security of any devices.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question