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exchange 2010 journal entries

Posted on 2011-03-22
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Last Modified: 2012-05-11
about 2 months ago, we upgraded a windows 2003 SBS server running exchange 2003. for some reason, we have been having issues with the journal entries. fortunately, only two users use the journaling feature but they both have lost all of the information.

I am not sure where to begin to look for the problem. During the migration, we upgraded the users Office from 2003 to 2010 also. All email and everything else in the outlook transferred over and none of the users have mentioned that they've lost anything other than the journal entries.
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Question by:johnbowden
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e_aravind earned 500 total points
ID: 35196612
In E2k3, we have the store level archive...pointing to some other mailbox as the journal maibox correcT?

In E2010, we have few other options.

two users use the journaling feature but they both have lost all of the information.
>> what sort of informations? old journal items?
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by:johnbowden
ID: 35197742
they were keeping notes on their clients so phone calls made and meetings with the client in addition to emails
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Author Comment

by:johnbowden
ID: 35241700
I really need to know how to get this information back. It was on the old server (Exchange 2003) and not it is not. What are my solutions here?
I can't go back to a backup because everything has been migrated over to Exchange 2010
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