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Outlook 2010

Posted on 2011-03-22
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Last Modified: 2012-05-11
So i have one user who can't seem to download the free/busy info. This error appears on his outlook 2010 calendar. I am running ex 2k7.
Suggestions cannot be provided because free/busy data could not be retrieved.

outlook /cleanfreebusy doesn't help.

Any ideas
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Question by:cheto06
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Expert Comment

by:ReesAssociates
ID: 35193433
If you test the email auto-configuration from the client, what are the results?
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Author Comment

by:cheto06
ID: 35193787
Well, it is ganging towards the end. Sits there for a while. So I'll say is not working. On my client it ran in two minutes.
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ReesAssociates earned 2000 total points
ID: 35193812
Did you uncheck the <Use Guessmart> and <Secure Guessmart Authentication>?  If not, uncheck those and run the test again with the user's login credentials.  Then, post the results here.  

Thanks,
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Expert Comment

by:ReesAssociates
ID: 35193824
Also, could you post the results of the successful test that you ran on your client?  Two minutes seems like a long time to complete this test if you are running it on your LAN.
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Author Comment

by:cheto06
ID: 35194051
Take that back. It took like 2 seconds on mine.

What do I need to look at on this failing client
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Expert Comment

by:ReesAssociates
ID: 35194057
Can you post both the successful and unsuccessful results for review?

Thanks.
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