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Exchange 2010 unable to send or receive.

Posted on 2011-03-22
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Last Modified: 2012-05-11
I had an EX2010 server go down due to a power outage today.  When the server came back up the database would not mount.  I ran eseutil /p to repair the database, then eseutil /d to defrag.  After doing that and moving the old log files to another temp folder I was able to get the database mounted.  Now Outlook conencts to Exchange and I can use Web Email, but I can not send or receive externally or internally.  When I send an email from that domain, it sits in the drafts folder.  When I have another domain email me, I don't receive it.  Any ideas?
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Question by:perk83
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Expert Comment

by:ReesAssociates
ID: 35193424
Are all of your Exchange Services running?
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Author Comment

by:perk83
ID: 35193560
everything but the microsoft exchange transport service.  I tried starting it and it said it started and stopped.  It also said some services stop automatically if they are not in use by other services.
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ReesAssociates earned 500 total points
ID: 35193597
What does your Outlook client say at the bottom right of the screen?  Does it show connected to Microsoft Exchange?

Are the incoming emails hitting your exchange queue?
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Author Comment

by:perk83
ID: 35193689
I am actually running in Outlook web access as I am working on the server remotely and not on a workstation with Outlook configured.  

When I try to look at the queues, I get "exchange cannot connect to the microsoft exchange transport service"
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Expert Comment

by:ReesAssociates
ID: 35193706
That would make me think that your Microsoft Exchange Transport service is not started on the Server.  Can you verify that it is started.
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Author Closing Comment

by:perk83
ID: 35193871
It wasn't started.  that is the one I mentioned earlier that wasn't started, then when I tried to start it it stopped on it's own.  I was able to figrure out the reson it was stopping when started was dus to the queues being corrupt or damaged.  I renamed the old queue folder under c:\Program Files\Microsoft\Exchange Server\TransportRoles\data and created a new one.  Once I did this I was able to start the transport service and everything started flowing.

Thanks so much for your help.  I am going to award you the points for pointing me in the right direction to look at the queues.
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by:ReesAssociates
ID: 35193904
Great to hear.  That was my next suggestion.  Thanks for the points.
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