?
Solved

Canon 5035

Posted on 2011-03-22
5
Medium Priority
?
1,248 Views
Last Modified: 2012-06-27
This afternoon I was attempting to set up the Department IDs for our new Canon Printer. While doing so, I discovered that the ADMIN password was still the default, and read that I could simply remove the ADMIN password. Doing so, however, now locks the screen with the "Department ID" and "Pin Number" screen, which I cannot get passed. The Department ID's are not supposed to have PIN numbers.

How do I get it back to the way it was and save at least SOME face around the office.
0
Comment
Question by:KRsholl
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 27

Accepted Solution

by:
michko earned 2000 total points
ID: 35208436
You should be able to go into:
[Management Settings] ¿ [User Management] ¿ [Department ID Management], then turn Department ID Management to "Off"

0
 
LVL 27

Expert Comment

by:michko
ID: 35416296
hdhondt, I believe this one should be closed with my post as the accepted answer.  Turning off Dept ID Management will resolve their issue.
Thank you.
michko
0
 
LVL 38

Expert Comment

by:hdhondt
ID: 35726984
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question