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Backup Exec Restore of Exchange 2007 Mailboxes

Posted on 2011-03-22
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Last Modified: 2012-05-11
We recently upgrade to Exchange 2010, and I just found out that our old backup exec tapes with Exchange 2007 cannot be restored to Ex 2010 server.  Mgt is concerned that we won't be able to restore this historical 2007 data, so for now we left the Ex 2007 box in place.

While trying to test a restore of an ex-employee, I'm getting this error, "-- The job failed with the following error: Cannot restore one or more mailboxes. The database that the mailboxes reside in is dismounted or is not accessible. Ensure that the server is available and that the database is mounted, and then run the job again."  The store on the old Ex 2007 box is mounted, and I've tried just about everything I can think of to demonstrate that this is possible and the same error comes out every time.

Any ideas?  I've run out...
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Question by:gunschee
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Author Comment

by:gunschee
ID: 35193887
And if I were to redirect the data to a Recovery Group, do I have to select the entire store from the tape, or can I select the one mailbox that I need that was created during the GRT backup?
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Accepted Solution

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tgtran earned 250 total points
ID: 35194827
One product comes to mind is PowerControls.  It can pull EDB straight from tape, search and pull out individual mailboxes.
(http://www.krollontrack.com/information-management/email-management-for-exchange/email-recovery/)

Regarding your question about RSG, if you don't have bricklevel backup, then you have to mount the whole InfoStore.  So, if you don't shell out some cash for PowerControls or other 3rd party software, you have to keep that 2007 as long as you can; when you need, just restore to RSG and use movemailbox  to it to EX2010

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Author Closing Comment

by:gunschee
ID: 35195385
Thanks.  Does the PowerControls software have the ability to work with tapes created by BackupExec?
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Expert Comment

by:tgtran
ID: 35199981
PowerControls knows how to deal with BackupExec file format.  But the bigger issue to consider is retaining not just tapes but also the tape drive, SCSI card and cables.  One client of mine kept some Exabyte tapes with data related to a legal matter.  When the time came to restore, we had the tapes but no drive or cable - luckily we found what we needed on eBay but lesson learned!
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