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Backup Exec Restore of Exchange 2007 Mailboxes

We recently upgrade to Exchange 2010, and I just found out that our old backup exec tapes with Exchange 2007 cannot be restored to Ex 2010 server. Mgt is concerned that we won't be able to restore this historical 2007 data, so for now we left the Ex 2007 box in place.

While trying to test a restore of an ex-employee, I'm getting this error, "-- The job failed with the following error: Cannot restore one or more mailboxes. The database that the mailboxes reside in is dismounted or is not accessible. Ensure that the server is available and that the database is mounted, and then run the job again." The store on the old Ex 2007 box is mounted, and I've tried just about everything I can think of to demonstrate that this is possible and the same error comes out every time.

Any ideas? I've run out...

gunschee

ASKER

And if I were to redirect the data to a Recovery Group, do I have to select the entire store from the tape, or can I select the one mailbox that I need that was created during the GRT backup?

ASKER CERTIFIED SOLUTION

TG Tran

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gunschee

ASKER

Thanks. Does the PowerControls software have the ability to work with tapes created by BackupExec?

TG Tran

PowerControls knows how to deal with BackupExec file format. But the bigger issue to consider is retaining not just tapes but also the tape drive, SCSI card and cables. One client of mine kept some Exabyte tapes with data related to a legal matter. When the time came to restore, we had the tapes but no drive or cable - luckily we found what we needed on eBay but lesson learned!