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Outlook 2010 is randomly changing font in incoming messages

Posted on 2011-03-22
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1,273 Views
Last Modified: 2012-05-11
I just set up a new computer, Used Windows 7 easy transfer Wizard. Outlook 2010 changes the font in some of the incoming messages, not all of them, to a small, illegible font. It also changed the font in old messages I have saved in folders. The mail reads fine in Old XP computer, Outlook 2007. I can not find where to change the font for incoming messages. I went in to Options/Mail/Stationary and Fonts, no improvement. I set up a new profile, same results. I don't know if this is a function of Outlook 2010 that I do not know how to configure or if the easy transfer wizard changed a setting. Please advise.
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Question by:slimjim1437
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LVL 10

Expert Comment

by:Hutch_77
ID: 35193605
Have you tried changing from HTML to say txt format?
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Author Comment

by:slimjim1437
ID: 35193701
If you are referring to the Option  under compose messages, yes, I have changed from HTML to Rich and Plain text; same result
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LVL 2

Expert Comment

by:transgroup
ID: 35194356
Give this a try.


View-> Navigation Pane-> Options…->  Font

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Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

 

Author Comment

by:slimjim1437
ID: 35194455
No Luck, that changes the font in the Navigation pane, on the left where Inbox etc. are. It is the reading pane with the small font but I do not see where to configure that.
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Accepted Solution

by:
slimjim1437 earned 0 total points
ID: 35280223
I reinstalled OS and manually transfered .pst, .Nk2 and data, problem resolved. I believe Windows 7 easy transfer wizard is the problem. i will not be using it again.
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LVL 10

Expert Comment

by:Hutch_77
ID: 35280263
I can tell you it is not easy transfer that caused the problem... I have a similar config here without that issue and his 7 machine was from an XP machine with no issues using easy transfer.
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Author Closing Comment

by:slimjim1437
ID: 35321721
No one replied with any solutions so i had to come up with my own.
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