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Outlook 2010 is randomly changing font in incoming messages

Posted on 2011-03-22
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Last Modified: 2012-05-11
I just set up a new computer, Used Windows 7 easy transfer Wizard. Outlook 2010 changes the font in some of the incoming messages, not all of them, to a small, illegible font. It also changed the font in old messages I have saved in folders. The mail reads fine in Old XP computer, Outlook 2007. I can not find where to change the font for incoming messages. I went in to Options/Mail/Stationary and Fonts, no improvement. I set up a new profile, same results. I don't know if this is a function of Outlook 2010 that I do not know how to configure or if the easy transfer wizard changed a setting. Please advise.
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Question by:slimjim1437
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Expert Comment

by:Hutch_77
ID: 35193605
Have you tried changing from HTML to say txt format?
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Author Comment

by:slimjim1437
ID: 35193701
If you are referring to the Option  under compose messages, yes, I have changed from HTML to Rich and Plain text; same result
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LVL 2

Expert Comment

by:transgroup
ID: 35194356
Give this a try.


View-> Navigation Pane-> Options…->  Font

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Author Comment

by:slimjim1437
ID: 35194455
No Luck, that changes the font in the Navigation pane, on the left where Inbox etc. are. It is the reading pane with the small font but I do not see where to configure that.
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Accepted Solution

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slimjim1437 earned 0 total points
ID: 35280223
I reinstalled OS and manually transfered .pst, .Nk2 and data, problem resolved. I believe Windows 7 easy transfer wizard is the problem. i will not be using it again.
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Expert Comment

by:Hutch_77
ID: 35280263
I can tell you it is not easy transfer that caused the problem... I have a similar config here without that issue and his 7 machine was from an XP machine with no issues using easy transfer.
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Author Closing Comment

by:slimjim1437
ID: 35321721
No one replied with any solutions so i had to come up with my own.
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