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Cannot connect to domain properly

Posted on 2011-03-22
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Last Modified: 2012-05-11
Trying to join a computer to the domain, i am having an issue. the following are not actual names, but used for reference,

Cannot connect to the domain.com for our network.
I am able to join the domain_nb (netbios name).

I have already reset the winsock and reinstalled the tcp/ip protocol.

This is causing an issue also connecting to other servers on our network.(ie. print server.) The computer worked properly at one point and has now stopped.

Is there anything else that may resolve this issue without having to reload the computer.

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Question by:GregPoole
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Expert Comment

by:Ernie Beek
ID: 35193679
So the computer was joined to the domain before? Then, before rejoining, you might want to remove the computers object from AD first.
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Author Comment

by:GregPoole
ID: 35193700
i tried removing the computer from the domain, deleting from AD, reboot, then rejoin the domain, still unable to join domain.com.

i even tried removing from domain, deleting from AD, reboot, create in AD, then rejoin the domain, no luck
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Accepted Solution

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Ernie Beek earned 500 total points
ID: 35193711
Any errors showing up when trying to join? And also in the eventlog of the machine and/or server?
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Author Comment

by:GregPoole
ID: 35193732
it is saying that is is unable to locate the domain.com
what makes it strange is that it will join the domain_nb(netbios) , but is unable to connect to certain servers,

says that windows cannot find the location of the server, check spelling and try again.
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Author Comment

by:GregPoole
ID: 35193759
only errors i see in event viewer are for windows search failing to start, tried to enable and it says the dependency service or group failed to start
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LVL 35

Expert Comment

by:Ernie Beek
ID: 35193767
Ah, I read it differently.

So I assume you allready checked the DNS settings?
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Author Comment

by:GregPoole
ID: 35193802
I got it.. the service for the tcp/ip netbios helper was disabled. re-enabled the service and started it. seems to connect to the server properly, was able to join the domain.com and issue seems to be resolved.

Thank you for your help..
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Expert Comment

by:Ernie Beek
ID: 35193834
You're welcome :)
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Author Closing Comment

by:GregPoole
ID: 35193847
Expert gave me the info i needed to correct the issue. without his direction, i would not have found the underlying cause.

Thank you
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LVL 35

Expert Comment

by:Ernie Beek
ID: 35193862
Glad I could help and thank you for the points :)
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LVL 4

Author Comment

by:GregPoole
ID: 35193877
Your welcome, i have been having this issue with several computers on my network. You helped me out a lot. Have a good day. Thanks again.
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