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SBS 2008 folder redirection desktop icons disappearing

I have a Small Business Server (2008) with 6 clients. All laptops, some Vista, some Windows 7.

When you join a computer to the SBS 2008 domain, Small Business Server has this nifty feature that automatically takes the current computer user's (non-domain) account, and "copies" it to the domain account. So what you end up with is a computer that is now joined to the domain, and when the user logs in, he/she sees all of her files/folders that they had before they joined the domain. Pretty nifty.

I was able to do this for all 6 users, without any issues.

Next (from within SBS Console), I enabled Folder Redirection for each user's Desktop and Documents. If I remember correctly, this automatically enables the Sync Center on each laptop and after a few reboots, everyone's Desktop and Documents folders now "live" on the server.

So far so good.

Then, for one reason or another, one of the users claims all of his Desktop icons disappeared.
I checked the Event Log on SBS and I can't find any errors or warnings.

I'm thinking the user's Desktop icons are still on the server, but because of the way SBS sets folder permissions, the SBS Administrator cannot look inside of each user's folder on the server.

Why did this happen? How can I make sure it doesn't happen again? This is the only user having this issue.

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Rob Williams
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If the user reboots, while conncted to the network, do the icons reapear? If so it is due to a lost connection to the server, most often due to power management.
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no. user tried rebooting while on the network.
It then sounds like a corrupted profile or lost trust between client and server. I would recommend dis-joining the domain by joining a workgroup (make sure you have a local admin account on the PC/Laptop first) then re-join with the http://connect wizard, but don't import the local profile within the wizard (it won't show up anyway). It should automatically reconnect to the existing redirected folders.
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:-) Never would have thought of that. Thanks for posting your findings.
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ASKER

Windows 7 "Show Desktop Icons" option was disabled. Right-click anywhere on the desktop to enable.