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antel1300

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adobe acrobat printer not activated error code 41

Has anyone experienced this error message? This box is a 64-bit Windows 7 computer running Acrobat 9 Standard. When the user attempts to create a PDF from other formats (i.e. Word, Excel, etc) the message appears.

AWC
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puppydogbuddy

it looks you need to upgrade to adobe 9.2 and install the microsoft hot fix to support pdf on win 7 64 bit

see this link:
        http://kb2.adobe.com/cps/403/kb403523.html
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ASKER

Thanks but that solution link (http://support.microsoft.com/kb/930627)  doesnt apply to Windows 7, 64-bit machines. Is there another update for that  OS?
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puppydogbuddy

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