Solved

adobe acrobat printer not activated error code 41

Posted on 2011-03-22
5
751 Views
Last Modified: 2012-05-11
Has anyone experienced this error message? This box is a 64-bit Windows 7 computer running Acrobat 9 Standard. When the user attempts to create a PDF from other formats (i.e. Word, Excel, etc) the message appears.

AWC
0
Comment
Question by:antel1300
  • 2
5 Comments
 
LVL 38

Expert Comment

by:puppydogbuddy
ID: 35199816
it looks you need to upgrade to adobe 9.2 and install the microsoft hot fix to support pdf on win 7 64 bit

see this link:
        http://kb2.adobe.com/cps/403/kb403523.html
0
 

Author Comment

by:antel1300
ID: 35199980
Thanks but that solution link (http://support.microsoft.com/kb/930627)  doesnt apply to Windows 7, 64-bit machines. Is there another update for that  OS?
0
 
LVL 38

Accepted Solution

by:
puppydogbuddy earned 500 total points
ID: 35200571
Sorry about that.  As far as I know, Microsoft has not yet come out with their own Win7 64 bit compatible pdf driver.  Did you try just updating your adobe version to version 9.2 as discussed in the previous link I gave you?  If that doesn't work, network administrators are downloading free third party 64 bit pdf printer drivers as discussed in this link:
                  http://utvv.blogspot.com/2009/01/how-to-print-to-pdf-on-windows-7.html
0
 
LVL 31

Expert Comment

by:James Murrell
ID: 36427167
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Can Be Caused By Disabled Services I have encountered a problem viewing PDF files using Adobe Acrobat Reader.  For the longest time, PDFs might launch or might not.  Sometimes they took about 15 minutes to appear after launching them. After som…
PDF files have been in the limelight due to its unmatched features.  Personal documents, emails, business reports and eBooks are all converted into PDF files owing to peerless features provided by it. Adding watermark to a PDF file is a method to se…
In this first video of the three-part Xpdf series, we introduce and describe Xpdf, a library containing nine command line utilities that perform various functions on PDF files. We show where the library is located and how to download it, discuss its…
In this fourth video of the Xpdf series, we discuss and demonstrate the PDFinfo utility, which retrieves the contents of a PDF's Info Dictionary, as well as some other information, including the page count. We show how to isolate the page count in a…

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question