Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Why is a user getting "Your remoted desktop connection failed because the remote computer cannot be authenticated."

Posted on 2011-03-22
4
Medium Priority
?
647 Views
Last Modified: 2012-05-11
A while ago I set up MS Access as a Remote App using RD Gateway. All users can connect to the remote app and all users can
connect to remote desktop. Starting today, one of the users could no longer make an RDP connection to the server and was getting the
attached message. What would cause this. It is a mystery to me.  In fact, since he is not using RD Gateway to connect to the server
the certificate should not even come into play. Any ideas?
Picture-3.png
0
Comment
Question by:PDSWSS
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 10

Expert Comment

by:Hutch_77
ID: 35195510
0
 

Author Comment

by:PDSWSS
ID: 35222948
Haven't had a chance to test any of these solutions. Will do soon.
0
 

Accepted Solution

by:
PDSWSS earned 0 total points
ID: 35245539
As it turns out the certificate issuing company had revoked some of our licenses by mistake. When they reversed the error the problem went away.
0
 

Author Closing Comment

by:PDSWSS
ID: 35308489
This is the solution. The expert provided feedback that may have solved a similar issue under different circumstances.
0

Featured Post

Learn Veeam advantages over legacy backup

Every day, more and more legacy backup customers switch to Veeam. Technologies designed for the client-server era cannot restore any IT service running in the hybrid cloud within seconds. Learn top Veeam advantages over legacy backup and get Veeam for the price of your renewal

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Check out the latest tech news, community articles, and expert highlights in August's newsletter.
Will you be ready when the clock on GDPR compliance runs out? Is GDPR even something you need to worry about? Find out more about the upcoming regulation changes and download our comprehensive GDPR checklist today !
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question