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Why is a user getting "Your remoted desktop connection failed because the remote computer cannot be authenticated."

Posted on 2011-03-22
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Last Modified: 2012-05-11
A while ago I set up MS Access as a Remote App using RD Gateway. All users can connect to the remote app and all users can
connect to remote desktop. Starting today, one of the users could no longer make an RDP connection to the server and was getting the
attached message. What would cause this. It is a mystery to me.  In fact, since he is not using RD Gateway to connect to the server
the certificate should not even come into play. Any ideas?
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Question by:PDSWSS
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4 Comments
 
LVL 10

Expert Comment

by:Hutch_77
ID: 35195510
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Author Comment

by:PDSWSS
ID: 35222948
Haven't had a chance to test any of these solutions. Will do soon.
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Accepted Solution

by:
PDSWSS earned 0 total points
ID: 35245539
As it turns out the certificate issuing company had revoked some of our licenses by mistake. When they reversed the error the problem went away.
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Author Closing Comment

by:PDSWSS
ID: 35308489
This is the solution. The expert provided feedback that may have solved a similar issue under different circumstances.
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