Solved

Dell Vostro 1400 Windows Error Recovery issue

Posted on 2011-03-22
7
458 Views
Last Modified: 2012-05-11
I have a DELL Vostro 1400 that was running slow so I reformatted the hard drive and reinstalled the Windows Vista Home Edition that I had on it before.  After installing and doing over 100 Windows updates, when I restarted it, I see the main DELL Vista screen for a few seconds, the screen flickers and it goes to the Windows Error Recovery screen.  I've tried doing last known good configuration, all of the Safe Mode options and Starting Normally, but whichever option I choose, it always reboots and takes me back to the Error Recovery screen.  

I ran the diagnostics and found no errors so I tried replacing the RAM as I was planning on increasing that anyway and also replaced the hard drive with a faster (7200rpm) drive thinking there may have been a virus on the drive.  I could get Vista installed again but again after doing updates, I started getting the Error Recovery screen.  I did notice that the BIOS was old and downloaded the latest version and managed to get that installed by trying to boot from USB which somehow made the system fully boot up again, but after updating audio and bios and rebooting, I'm back to the Error Recovery screen.

I've also tried repairing from Vista CD as well with no luck.

Any thoughts on this would be greatly appreciated as I'd really like to get this up and running again.  Thanks.

Jerry
0
Comment
Question by:jvolz
  • 4
  • 2
7 Comments
 
LVL 10

Expert Comment

by:Hutch_77
ID: 35195553
When you are doing updates are you updating any drivers?  it might be a bad windows driver that is causig the issue in windows update.  Can you get to safe mode if not where does it hang?
0
 
LVL 92

Accepted Solution

by:
nobus earned 300 total points
ID: 35196539
try a repair install : http://www.bleepingcomputer.com/tutorials/tutorial148.html      repair Vista
0
 
LVL 92

Expert Comment

by:nobus
ID: 35197719
is that not what i posted??
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 
LVL 10

Assisted Solution

by:Hutch_77
Hutch_77 earned 200 total points
ID: 35198213
I don't think a repair install is going to do much good since he has done 2 clean installs and ended with the same issue.

I am more wondering if safe mode is accessible and if it is then most likely it is a driver.. and possibly a bad driver that windows update is pushing.. if it doesnt where it halts would give more clue as to what to look at.

Also if you can get to safe mode you can look through the event log and it ma give you the exact piece causing the issue.
0
 
LVL 92

Expert Comment

by:nobus
ID: 35199573
and i think it can be the soltion to the problem he has now - the updates "fixed" something in the OS
0
 

Author Closing Comment

by:jvolz
ID: 35231027
I believe I had a bad Vista disc.  I tried using a different installation disk and no longer had the issue.  I split points because I appreeciated Hutch's efforts but nobus received more as 'repair Vista' seemed to be the ticket although I didn't use bleepingcomputer.com
0
 
LVL 92

Expert Comment

by:nobus
ID: 35232433
tx for feedback
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Hi All Just a quick one for everybody. I was recently looking into setting the default User Account Picture for all my vista clients within the network but on closer inspection the group policy setting only allows you to set the default pictur…
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question