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OWA 2010 Issue - "Network Connection is Unavailable"

Posted on 2011-03-22
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Last Modified: 2012-05-11
Hi Experts,
We have setup a new Exchange 2010 server and was trying to reconfigure the redirects. In doing so, messed up some other IIS configuration where now whenever I'm logged into OWA and click on a new email or try to click Options, get a prompt that states "Your network connection is unavailable. Please reconnect and try again."

I've tried resetting all of the virtual directories from the EMC with no solution. Please help!!

Thanks.
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Question by:nreich
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by:nreich
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by:Sikhumbuzo Ntsada
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Check your certificates, you might need to reconfigure them.
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by:Nivlesh
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check the event logs on your iis server. they are a good place to start. also there might be issues with permissions on the virtual directories as well.
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by:MegaNuk3
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by:nreich
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Okay, figured out that the "Exchange" and "Exchweb" folders had an HTTP Redirect assigned. As soon as I removed that statement and did an iisreset, things seemed to work.

However, now I'm getting the following error that is disrupting service. Any ideas?
 OWA Error
Thanks!
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by:MegaNuk3
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What is in the report.tif?

Rename the OWA\web.config file then copy the web.config from the OWA folder under your SP/install source files. Then do step 4 of my article and try OWA again
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by:nreich
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Where do I find the SP/install source files?
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by:MegaNuk3
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Whereever you have the Exchange 2010 source files or SP1 unpacked to
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by:mxrider_420
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haha this is exactly what i had happen to me. THanks for the fix!
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by:MegaNuk3
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What was the fix?
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by:mxrider_420
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Okay, figured out that the "Exchange" and "Exchweb" folders had an HTTP Redirect assigned. As soon as I removed that statement and did an iisreset, things seemed to work.
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nreich earned 0 total points
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Yeah, that's what happend to us too. When trying to apply the main Default website redirect, it populated down to the subfolders and virtual sites. Removing the redirects for all the sub components fixed the issue.
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by:MegaNuk3
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Thanks for the update and final solution. Removing the OWA virtual directory and recreating it would of corrected the issue too ;-)
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Author Closing Comment

by:nreich
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Found the issue before others posted.
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