Solved

Cannot locate design template

Posted on 2011-03-23
6
1,331 Views
Last Modified: 2013-12-18
My server seems to be running pretty slowly (in my opinion) and I've not seen why this is yet.

My problem is that Design Refresh won't work for any databases (just tried my mail file with standard template).
It says "Building list of design templates..." and then after a while (couple of minutes) gives me the "cannot locate design template" message.

I'm suspecting something is corrupt somewhere, but not sure where I should be looking to track it down.

I've looked in designer at the icon for the mail file and the $Title contains
"Administration Email
#2StdR85Mail"

The template has the following in the $Title
"Mail (R8.5)
#1StdR85Mail"

"#1" seems to indicate its a template and "#2" indicates its a database receiving from a template.

Funny thing is that if I replicate to a different server and try from there it works.
Is this a server reinstall or can I trouble shoot this another way?

Thanks
0
Comment
Question by:Sam654
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 63

Assisted Solution

by:SysExpert
SysExpert earned 250 total points
ID: 35200916
I would make sure that they are on the same version, and also check the log.nsf on the server to see if there are any issues.

Also try a server reboot, and update to the latest fix pack.

I hope this helps !
0
 
LVL 7

Author Comment

by:Sam654
ID: 35202875
Yes, they're on the same version and the log.nsf doesn't show anything standing out. I think I'm just running 8.5.2 so will look for a new fix pack, I'm sure one is out and a second is coming out soon!
0
 
LVL 63

Expert Comment

by:SysExpert
ID: 35203652
Correct Fp1 has been out for a while, and fp2 this month.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 1

Accepted Solution

by:
PG1980 earned 250 total points
ID: 35217307
Definitely update to FP1 and check the template again, even if you went to IBM on this issue they will suggest you update to latest Fix Pack first.
0
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 35235968
Does the server have the templates installed? In this case, check for mail85.ntf, you can use the Admin client. By the way, the warning message is often absolutely harmless. Sometimes it is even good to have only one server with the templates, on order to prevent template conflicts and a lot of replication between replicas.
0
 
LVL 7

Author Comment

by:Sam654
ID: 35480437
Sorry for the hold up, not updated the server FixPack yet.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Lotus Notes mail can not print out Full page 8 1,449
Using @Prompt in a Queryclose Event 14 90
Domino Website - Redirection 12 123
xss alert in domino url 9 83
For Desktop Techs: How to retain a user's Notes configuration data when swapping out the end user's computer. (Assuming that you are not upgrading to a completely different version of Notes client) All you need to do is: 1) install Notes o…
Notes Document Link used by IBM Notes is a link file which aids in the sharing of links to documents in email and webpages. The posts describe the importance and steps to create a Lotus Notes NDL file in brief.
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
Suggested Courses

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question