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Error When trying to add a new mailbox in office 2007/2010

Posted on 2011-03-23
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Last Modified: 2012-05-11
We have an exchange setup with 2 CAS/HUB Exchange 2007 SP3 servers load balanced on windows 2008 SP2 with 5 SCC mailbox servers A/A/A/P/P on windows 2008 R2 SP1.

On one active servers we can successfully add an additional mailbox on outlook 2010 but on the other 2 we get the error "the name cannot be resolved the action cannot be completed" when you just press the button "open these additional mailboxes".
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Question by:nael2
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Expert Comment

by:MidnightOne
ID: 35202957
Are the mailboxes you can't open hidden from the address list?
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Author Comment

by:nael2
ID: 35211878
No they are not hidden from the address list
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Author Comment

by:nael2
ID: 35276262
Any way to solve the above??
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Expert Comment

by:MidnightOne
ID: 35279229
Can you open any mailbox at all on the passive servers? It makes me wonder if the passive boxes are trying to query themselves and they don't have the necessary information to open other boxes...
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Author Comment

by:nael2
ID: 35295928
yes we can query  mailboxes from passive nodes normally all information will be dispalyed correctly. and even one of the 3 active servers we can add an addtional mailboxes on outlook
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Accepted Solution

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nael2 earned 0 total points
ID: 35322348
Problem solved there was a duplicate entries in the legacyexchangedn attribute

http:\\support.microsoft.com/kb/833399/en-us
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