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Outlook 2000 PST File has reached 2GB Limit

Posted on 2011-03-23
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Last Modified: 2012-05-11
Hi hope someone can offer some assistance? One of my clients is running Microsoft Office 2000 and their PST file has reached (and exceeded) the 2GB limit. I have tried running the Microsoft PST Crop tool however its trimming too much data from the file (as the PST has gone quite far over the 2GB I'm having to remove a considerable amount to make it a working PST file) which I have done. I have copied the oversized PST file but I'm having extreme difficulty doing anything with it! I have tried to convert the file from ANSII to Unicode but this is not working with the freeware/demo packages I have tried. I have tried to manually copy it as a profile within Outlook 2003. I've also downloaded a demo of Outlook 2010 but still not able to anything with it!

I understand I need to configure Outlook 2003 (or newer) with a new profile in Unicode and then somehow import the old PST file across? - I'd be extremely grateful if anyone could help me with a bit of a step by step guide as most processes I've found online are prooving unsuccesful!

I'm under pressure to sort this as his existing (recovered) PST file will no doubt be getting to the 2GB limit again so I need to migrate him over to Office 2003 (with new PST/Profile) ASAP!!!

Can anyone suggest some reasonably priced software?

Many thanks in advance...
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Question by:markcb38
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by:NotVeryFat
ID: 35197194
Have you tried simply using Outlook to export everything to PST, and then copying/ re-importing this (exported) PST in 2003?
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by:markcb38
ID: 35197276
Thanks for coming back to me... The problem is Outlook (any version) will not open the PST file as it has exceeded the 2GB limit so I am unable to access the data to export... I'm hoping to somehow recover the oversized PST file and then import back into a newer version of Office with a unicode based store which doesn't have the 2GB limit... This is the bit I'm having trouble with...

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by:shahzamm
ID: 35197306
trys pstscan tool. it will scan&repair and delet the pst cache & deleted items will reduce the size as well..then try using pst crop tool.

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by:NotVeryFat
ID: 35197330
Sorry, I read the line "I'm under pressure to sort this as his existing (recovered) PST file will no doubt be getting to the 2GB limit again so I need to migrate him over to Office 2003 (with new PST/Profile) ASAP!!!" so assumed there is currently a working PST that you can work with. However, I then re-read that some of the data is missing!

It looks like there are tools out there, such as PST upgrade from SysTools - might be best to wait for some recommendations from experts who have used such products though before you spend $49.
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Author Comment

by:markcb38
ID: 35197498
Thanks again for your help and advise, I have already tried scanpst but to no avail... Am hoping there is some affordable software out there that someone can recommend or give me a step by step way of recovering. I have previously managed to recover from similar errors with no issue but this one doesn't want to co-operate!
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by:shahzamm
ID: 35197631
strange!!!! we have recovered 19GB with scanpst.

BTW what OS you have.

we are using sometimes for recovery.. 1. PST Recovery 2. System recovery
Both are licensed,,nothing free....
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Expert Comment

by:chcw
ID: 35203272
You can try

Advanced Outlook Repair

at

http://www.datanumen.com/aor/ , which helps us to convert many oversized 2GB PST files. See http://www.datanumen.com/aor/problems/recover-2gb-pst.htm

However, this tool is expensive. And more options can be found at http://www.datanumen.com/aor/compare.htm , where there are some cheaper options.
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Accepted Solution

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markcb38 earned 0 total points
ID: 35364904
Hi Guys,

Thanks for your help and advise. In the end I managed to find a reasonably priced piece of software which split the PST file down into smalled sections which I could then import into a newer version of Outlook. This was cheaper than purchasing specialist recovery software.

Many thanks
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Author Closing Comment

by:markcb38
ID: 35406577
I managed to find a reasonably priced piece of software which split the PST file down into smalled sections which I could then import into a newer version of Outlook. This was cheaper than purchasing specialist recovery software.
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