Solved

Terminology - Hard Copy Sensitive Data

Posted on 2011-03-23
8
284 Views
Last Modified: 2012-05-11
What is the correct terminology / management term for handling off paper copies of sensitive data? Is there any standard best practice in this area for appropriate handling of hard copy documents that contain sensitive data? If I knew what this control area / management area was called I could research it further to see what employees handling sensitive print copies should do to prevent losing it, disclosing it to inappropriate parties etc.

I am sure PCI must cover this for CC details printed out etc, thats another thing actually sensitive data sat in printers trays.
0
Comment
Question by:pma111
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 4

Expert Comment

by:vinaypatki
Comment Utility
I have not heard anything other than "sensitive or confidential documents". Have you heard anything other than this or is this just a curiosity?
0
 
LVL 4

Accepted Solution

by:
m_walker earned 80 total points
Comment Utility
In australia we refer to the general area as "records management" This covers any data "records" that must be managed as part of doing business.  It then covers things like paper-based, electronic, storage and transfer of records, and so on.  
0
 
LVL 3

Author Comment

by:pma111
Comment Utility
vinaypatki:

I wasnt on about the classifacation of the document per se, more the handling of the document when its in hard form (paper/report), I wasnt sure if this was known as "information handling" or similar
0
 
LVL 3

Author Comment

by:pma111
Comment Utility
m_walker - re paper based, was there any best practice on do's and dont's and how you can check your staff are adhereing to this best practice when they have sensitive data in hard-copy form, or any suggested training for staff?
0
Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

 
LVL 4

Expert Comment

by:m_walker
Comment Utility
Its been a while as someone else took on that project.

Have a look at : http://www.naa.gov.au/records-management/index.aspx
Remember this is and AU guideline.

I do know that ensuring your staff are adhereing to best practice will be based around your policies and procedures and how you audit those.

For example.  Lets say you want to make sure documents from the HR office are shreded.  Then the policy might say "All HR Docs must be shreded".  The procedure might say "Ensure you collect all old docs into the "to be shreded" box.  secure the shredder and as you shread each document, record the document ID as shredded.

So the "recorded" bit provides the audit trail.  The last step is to check the audit log.  If it has too few lines then the procedure is not being followed
 
0
 
LVL 4

Assisted Solution

by:vinaypatki
vinaypatki earned 40 total points
Comment Utility
PMA11,

BS7799 standard for information security management will cover all aspects of data storage/mgmt including hard copies.
0
 
LVL 3

Assisted Solution

by:InfoStranger
InfoStranger earned 80 total points
Comment Utility
In the USA, we call it document retention.  There are no standards or best practices for discarding documents.  Keep in mind US government can create a standard on how you discard your documents.  If you want to keep them private from others, you should be as stringent as possible.  Keep in mind that most standards are usually so general that it will not tell you how to discard your documents in detail.  If they did, the government is not very wise because all the criminals will just try to figure out the ways to reverse the documents and use it against you.  Best Practice may work for one organization but too expensive for others and it is only a recommendation.

Recommendations on a safer discarding of documents: (I suggest all 3 together)
1) if you shred your own paper documents, use a crosscut shredder so it is not as easily put together
2) when throwing away documents, mix the documents with other shredded documents
3) split the shredded documents into different trash cans

Or you can always hire a reputable shredding company to take it away and discard.

Some people start a bonfire and sing Kumbayah while burning the documents.  ha ha ha...  Actually, it is true.
0
 
LVL 4

Expert Comment

by:m_walker
Comment Utility
side comment: (dont mean to steal the thread)
A few years back I was doing a job at a metal processing plant.  Out of nowhere, we got a "tools down" order and moved over.  then about 10 Men come in all in suites and one had a breif case.  The proceded to the furnace, one of the men went to the man with the breif case and unlocked on lock, then  a 2nd did the other side.  The opened the case took out some hard drives and threw them into the furnance.  The then waited for about 1/2hr then left and we could return to work.

So you could try that LOL.
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

Big data transfers via information superhighways require special attention and protection. Learn more about the IT-regulations of the country where your server is located. Analyze cloud providers and their encryption systems for safe data transit. S…
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Articles on a wide range of technology and professional topics are available on Experts Exchange. These resources are written by members, for members, and can be written about any topic you feel passionate about. Learn how to best write an article t…
Where to go on the main page to find the job listings. How to apply to a job that you are interested in from the list that is featured on our Careers page.

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now