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Error code c00d11b1 Windows Media Player 11

Posted on 2011-03-23
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Last Modified: 2012-05-11
Guys,

i have a problem with my WMP and can no longer play any media files. It comes up with an error "windows media player encountered a problem" when I click web help it says the error code is C00D11B1.
The sound device seems to be working fine with no issues in device manager.
I've reinstalled WMP 11
Updated various codec packs and tried with none installed.
This happens even with WMV files.
Windows xp SP3

Thanks in advance
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Question by:csnmeexchange
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3 Comments
 
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Expert Comment

by:michko
ID: 35198454
There are a few reasons/fixes for this error:

It is particular to version 11, you could roll back to an earlier version.
The proxy settings may be incorrect.
It may be a UDP error.
Possible registry error.

The below article address the various reasons/fixes.  
http://www.pc-error-repair.org/pc-code-errors/media-player-c00d11b1/

My only recommendation that is different from the article is to use CCleaner www.ccleaner.com for a registry cleaner if you try that route.  I've used CCleaner for around 5 years and have never had it cause any additional issues.

Best of luck.
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Accepted Solution

by:
csnmeexchange earned 0 total points
ID: 35198476
Thanks for the info.

We have fixed the problem by registering the quartz.dll again and this got it working.
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Author Closing Comment

by:csnmeexchange
ID: 35230037
We fixed the problem.
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