Lync Server 2010 DNS problem
Posted on 2011-03-23
I have installed Microsoft Lync Server 2010 - standard edition. I have managed to get everything working except getting the clients to connect automatically. I have adding the SRV record correctly and the Host A record, I have checked that I can ping the FQDN of the standard edition server and have also done an nslookup and all bring back the correct results. I think I know what the issue is but don't know how to correct it so here it is...
My FQDN of my server is servername.zone.mydomain.ac.uk however when using the automatic config in the desktop client I get the following error in my event viewer:
Communicator was unable to locate the login server. No DNS SRV records exist for domain mydomain.ac.uk, so Communicator was unable to login.
Please double-check the server name to make sure that it is typed correctly. If it is correct, the network administrator will either need to use manual configuration to specify the login server's fully-qualified domain name (FQDN), or add DNS SRV records for the mydomain.ac.uk domain in order to allow automatic client configuration. The DNS SRV records _sipinternaltls._tcp.mydomain.ac.uk, _sipinternal._tcp.mydomain.ac.uk and/or _sip._tls.mydomain.ac.uk may need to be configured if automatic configuration is desired.
As you can see the two domain names do not match...for some reason the client is trying to connect to mydomain.ac.uk instead of zone.mydomain.ac.uk. I assume I must have configured something incorrectly during installation, however I have checked and re-created the topology with the correct FQDN of the server and the FQDN of the SIP domain. Does anyone have any suggestions I can try to resolve this?