Connection Speed Outlook

Posted on 2011-03-23
Last Modified: 2012-05-11

How can i find the detected connection speed of an client running outlook 2007?

We are trying to analyse some odd behaviour of an outlook client running on a laptop which is not connected to the domain. It is configured to connect to our exchange servers through outlook anywhere. In some instances it takes a long while to show the logon prompt when starting outlook. We think it has something to do with de slow-link detection of outlook. The "On slow networks, connect using HTTP first, then connect using TCP/IP" option.

Is there a way to see if outlook is detecting a fast connection and therefor is trying to connect through TCP/IP? ( it is proberbly getting a time-out because the standaard tcp-ip connection is not possible in some conditions. After getting the time-out it is finding a connection through HTTP)

Best Regards.

Question by:hanmailbeheer
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2

Expert Comment

ID: 35198157
You can hold down the control button and click on the Outlook icon in your taskbar.  This will allow you to run the Test Email Auto-Configuration.  Keep the Auto Discover checked and uncheck the others.  Then test the user's account.  This will show you where the delay is once you monitor the flow and log.

Author Comment

ID: 35199320
Hello ReesAssociates.

Thanks for your participation in finding my answer.
I have used this option a lot during the configuration of Outlook Anywhere.
After running this tool i get a lot of results. I just can't find anything useful for my question.
All results point to the correct servers, and all features work (Outlook Adresbook, F/B info etc)
I can't find any hint to connection speed or connection quality.

I have read somewhere that outlook designates a connection as slow when the average bandwidth is lower or equal to 128Kbps. Unlike Group Policies which designates a connection as slow when the bandwidth is lower than 500Kbps. I just can't find out how outlook determines the bandwidth.

Best regards,


Expert Comment

ID: 35201216
You stated that the laptop was not connected to your domain.  However, is it accessing your network and utilizing your DNS, or is it off site?
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.


Expert Comment

ID: 35201786
Have you tried using Outlook /rpcdiag command?

Author Comment

ID: 35204875
Both situations occur. That is the reason why i want to know those response times.

On site the laptop is connected wirelessly to a VLAN that is separate to our domain workstations. Only access in this VLAN is the same as if you would be outside the company network. The computers in this VLAN are indeed accessing corporate DNS.

Offsite the laptop is ofcourse not using our DNS and/or network.

In both situations the same webpage/server is configured for connection to Outlook Anywhere. So offsite and onsite connect to Except domain computers ofcourse which connect directly to CAS/Mailbox servers.

@dexIT: Yes I have tried this command. results are as you would expect. On site has faster response times but these times change constantly. Also the slow link detection is not shown.

Best regards

Accepted Solution

hanmailbeheer earned 0 total points
ID: 35366356
I still haven't found a solution for determening the connection speed. With outlook /rpcdiag is was possilble to view what connection was used (TCP/IP of HTTP) but not why that connection type was choosen.

The answer for this question is no longer needed because it no longer is necessary for our project.

Thanks to everybody’s attention.


Author Closing Comment

ID: 35406609
No answer was given and answer is no longer necessary

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

635 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question