Solved

Connection Speed Outlook

Posted on 2011-03-23
7
989 Views
Last Modified: 2012-05-11
Hello,

How can i find the detected connection speed of an client running outlook 2007?

We are trying to analyse some odd behaviour of an outlook client running on a laptop which is not connected to the domain. It is configured to connect to our exchange servers through outlook anywhere. In some instances it takes a long while to show the logon prompt when starting outlook. We think it has something to do with de slow-link detection of outlook. The "On slow networks, connect using HTTP first, then connect using TCP/IP" option.

Is there a way to see if outlook is detecting a fast connection and therefor is trying to connect through TCP/IP? ( it is proberbly getting a time-out because the standaard tcp-ip connection is not possible in some conditions. After getting the time-out it is finding a connection through HTTP)

Best Regards.

Sidney
0
Comment
Question by:hanmailbeheer
  • 4
  • 2
7 Comments
 
LVL 2

Expert Comment

by:ReesAssociates
ID: 35198157
You can hold down the control button and click on the Outlook icon in your taskbar.  This will allow you to run the Test Email Auto-Configuration.  Keep the Auto Discover checked and uncheck the others.  Then test the user's account.  This will show you where the delay is once you monitor the flow and log.
0
 

Author Comment

by:hanmailbeheer
ID: 35199320
Hello ReesAssociates.

Thanks for your participation in finding my answer.
I have used this option a lot during the configuration of Outlook Anywhere.
After running this tool i get a lot of results. I just can't find anything useful for my question.
All results point to the correct servers, and all features work (Outlook Adresbook, F/B info etc)
I can't find any hint to connection speed or connection quality.

I have read somewhere that outlook designates a connection as slow when the average bandwidth is lower or equal to 128Kbps. Unlike Group Policies which designates a connection as slow when the bandwidth is lower than 500Kbps. I just can't find out how outlook determines the bandwidth.

Best regards,

Sidney
0
 
LVL 2

Expert Comment

by:ReesAssociates
ID: 35201216
You stated that the laptop was not connected to your domain.  However, is it accessing your network and utilizing your DNS, or is it off site?
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 
LVL 9

Expert Comment

by:dexIT
ID: 35201786
Have you tried using Outlook /rpcdiag command?
0
 

Author Comment

by:hanmailbeheer
ID: 35204875
@ReesAssociates.
Both situations occur. That is the reason why i want to know those response times.

On site the laptop is connected wirelessly to a VLAN that is separate to our domain workstations. Only access in this VLAN is the same as if you would be outside the company network. The computers in this VLAN are indeed accessing corporate DNS.

Offsite the laptop is ofcourse not using our DNS and/or network.

In both situations the same webpage/server is configured for connection to Outlook Anywhere. So offsite and onsite connect to https://oa.test.company.tld. Except domain computers ofcourse which connect directly to CAS/Mailbox servers.

@dexIT: Yes I have tried this command. results are as you would expect. On site has faster response times but these times change constantly. Also the slow link detection is not shown.

Best regards
0
 

Accepted Solution

by:
hanmailbeheer earned 0 total points
ID: 35366356
I still haven't found a solution for determening the connection speed. With outlook /rpcdiag is was possilble to view what connection was used (TCP/IP of HTTP) but not why that connection type was choosen.

The answer for this question is no longer needed because it no longer is necessary for our project.

Thanks to everybody’s attention.

0
 

Author Closing Comment

by:hanmailbeheer
ID: 35406609
No answer was given and answer is no longer necessary
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
how to add IIS SMTP to handle application/Scanner relays into office 365.

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question