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Bigmerv307Flag for United States of America

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PUSH FEATURE ON MOBILE PHONES

I am having trouble enabling the PUSH on the mobile phones using exchange active sync. I have check all over google, seems a lot of peope face the same issue. Any ideas?
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Alan Hardisty
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What version of Exchange do you have?
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Exchange server 2003
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Alan Hardisty
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it worked fine before and then it stop. At the office i have IPONES, ANDROIDS, BLACKBERRYS
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FYI, I have SBS 2003 with Exchange server included. port 443 is open. The real issue is, the mail comes in, but i have to maually refresh or just keep the mail open. then all the mail pops in. If i set the phone to PUSH or AS MAIL ARRIVE it switches right back to manual.
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Thank so much for all your help. i will update you. I use trend micro worry free business security. Can i just add this line to my registry without causing any issues? Would i need to reboot the server?
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I really appreciate all the information you sent. But it turned out that i already had this line in my registry. I tried calling the trend micro support, still no luck. i rebooted the server, still no PUSH. Last week all was fine, Friday , PUSH stopped working.
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should i run this from my desktop or the server?
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ExRCA is testing Exchange ActiveSync.  
  The Exchange ActiveSync test failed.
   Test Steps
   Attempting to resolve the host name mail.domain.com in DNS.
  The host name resolved successfully.
   Additional Details
  IP addresses returned: 173.220.xxx.xxx
 
 Testing TCP port 443 on host mail.domain.com to ensure it's listening and open.
  The port was opened successfully.
 Testing the SSL certificate to make sure it's valid.
  The SSL certificate failed one or more certificate validation checks.
   Test Steps
   Validating the certificate name.
  Certificate name validation failed.
   Tell me more about this issue and how to resolve it
   Additional Details
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i did not create it , the issue was off and on, but Friday the 18th it really stopped working
Okay - but what is the name you are using on your mobiles for the servername?
mail.domain.com on the iphones and the external ip on the andriod.
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yes it is part of the sbs server.
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i get this error when i try to run Internet wizard.

The wizard cannot set the DHCP scope options. Ensure that the DHCP server service is running and that a scope is defined. Alternatively, disable the DHCP service manually, and then configure your client computer IP address properties. For more information about manually configuring client computers, see Help and Support.
Is your server dishing out IP Addresses or is your Router?  Ideally it should be your server?
I use static here on all the desktops, and the server i think gave dhcp.  I'm, so confused, no idea what's going on here. lol
ok, so i disabled the dhcp on the router.
i enable dhcp on the server and ran the internet wizard.
Sorry - headed home.

Did you create a new certificate?

Have you run the test on the test site again?

What are results?
all is fine now. You are the best. I now pronounce you KING OF EXPERTS-EXCHANGE. THANK YOU SO MUCH for all the info .

Today i will purchase a third party cert. with the correct domain.

Thanks again
: ) - You are very kind.

If you want a cheap certificate - have a look at my profile ; )
ok, thx
on which page, i just went through the article and did not find it.
i ordered the cert. thank you
Thank you.
ExRCA is testing Exchange ActiveSync.  
  Exchange ActiveSync was tested successfully.
   Test Steps
   Attempting to resolve the host name mail.domain.com in DNS.
  The host name resolved successfully.
   Additional Details
  IP addresses returned: 173.220.xxx.xxx
 
 Testing TCP port 443 on host mail.domain.com to ensure it's listening and open.
  The port was opened successfully.
 Testing the SSL certificate to make sure it's valid.
  The certificate passed all validation requirements.
   Test Steps
   Validating the certificate name.
  The certificate name was validated successfully.
   Additional Details
  Host name mail.domain.com was found in the Certificate Subject Common name.
 
 Validating certificate trust for Windows Mobile devices.
  The test passed with some warnings encountered. Please expand the additional details.
   Additional Details
  The certificate is only trusted on Windows Mobile 6.0 and later versions. Devices running Windows Mobile 5.0 and 5.0 with the Messaging and Security Feature Pack won't be able to sync. Root = OU=Starfield Class 2 Certification Authority, O="Starfield Technologies, Inc.", C=US.
 
 Testing the certificate date to confirm the certificate is valid.
  Date validation passed. The certificate hasn't expired.
   Additional Details
  The certificate is valid. NotBefore = 3/24/2011 6:31:43 PM, NotAfter = 3/24/2015 6:31:43 PM
 
 
 
 Checking the IIS configuration for client certificate authentication.
  Client certificate authentication wasn't detected.
   Additional Details
  Accept/Require Client Certificates isn't configured.
 
 Testing HTTP Authentication Methods for URL https://mail.domain.com/Microsoft-Server-Activesync/.
  The HTTP authentication methods are correct.
   Additional Details
  ExRCA found all expected authentication methods and no disallowed methods. Methods found: Basic
 
 An ActiveSync session is being attempted with the server.
  Testing of an Exchange ActiveSync session completed successfully.
   Test Steps