Bigmerv307
asked on
PUSH FEATURE ON MOBILE PHONES
I am having trouble enabling the PUSH on the mobile phones using exchange active sync. I have check all over google, seems a lot of peope face the same issue. Any ideas?
What version of Exchange do you have?
ASKER
Exchange server 2003
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ASKER
it worked fine before and then it stop. At the office i have IPONES, ANDROIDS, BLACKBERRYS
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ASKER
FYI, I have SBS 2003 with Exchange server included. port 443 is open. The real issue is, the mail comes in, but i have to maually refresh or just keep the mail open. then all the mail pops in. If i set the phone to PUSH or AS MAIL ARRIVE it switches right back to manual.
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ASKER
Thank so much for all your help. i will update you. I use trend micro worry free business security. Can i just add this line to my registry without causing any issues? Would i need to reboot the server?
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ASKER
I really appreciate all the information you sent. But it turned out that i already had this line in my registry. I tried calling the trend micro support, still no luck. i rebooted the server, still no PUSH. Last week all was fine, Friday , PUSH stopped working.
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ASKER
should i run this from my desktop or the server?
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ExRCA is testing Exchange ActiveSync.
The Exchange ActiveSync test failed.
Test Steps
Attempting to resolve the host name mail.domain.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 173.220.xxx.xxx
Testing TCP port 443 on host mail.domain.com to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
Validating the certificate name.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
The Exchange ActiveSync test failed.
Test Steps
Attempting to resolve the host name mail.domain.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 173.220.xxx.xxx
Testing TCP port 443 on host mail.domain.com to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
Validating the certificate name.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
SOLUTION
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This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
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This solution is only available to members.
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ASKER
i did not create it , the issue was off and on, but Friday the 18th it really stopped working
Okay - but what is the name you are using on your mobiles for the servername?
ASKER
mail.domain.com on the iphones and the external ip on the andriod.
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ASKER
yes it is part of the sbs server.
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ASKER
i get this error when i try to run Internet wizard.
The wizard cannot set the DHCP scope options. Ensure that the DHCP server service is running and that a scope is defined. Alternatively, disable the DHCP service manually, and then configure your client computer IP address properties. For more information about manually configuring client computers, see Help and Support.
The wizard cannot set the DHCP scope options. Ensure that the DHCP server service is running and that a scope is defined. Alternatively, disable the DHCP service manually, and then configure your client computer IP address properties. For more information about manually configuring client computers, see Help and Support.
Is your server dishing out IP Addresses or is your Router? Ideally it should be your server?
ASKER
I use static here on all the desktops, and the server i think gave dhcp. I'm, so confused, no idea what's going on here. lol
ASKER
ok, so i disabled the dhcp on the router.
ASKER
i enable dhcp on the server and ran the internet wizard.
Sorry - headed home.
Did you create a new certificate?
Have you run the test on the test site again?
What are results?
Did you create a new certificate?
Have you run the test on the test site again?
What are results?
ASKER
all is fine now. You are the best. I now pronounce you KING OF EXPERTS-EXCHANGE. THANK YOU SO MUCH for all the info .
Today i will purchase a third party cert. with the correct domain.
Thanks again
Today i will purchase a third party cert. with the correct domain.
Thanks again
: ) - You are very kind.
If you want a cheap certificate - have a look at my profile ; )
If you want a cheap certificate - have a look at my profile ; )
ASKER
ok, thx
ASKER
on which page, i just went through the article and did not find it.
ASKER
i ordered the cert. thank you
Thank you.
ASKER
ExRCA is testing Exchange ActiveSync.
Exchange ActiveSync was tested successfully.
Test Steps
Attempting to resolve the host name mail.domain.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 173.220.xxx.xxx
Testing TCP port 443 on host mail.domain.com to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name mail.domain.com was found in the Certificate Subject Common name.
Validating certificate trust for Windows Mobile devices.
The test passed with some warnings encountered. Please expand the additional details.
Additional Details
The certificate is only trusted on Windows Mobile 6.0 and later versions. Devices running Windows Mobile 5.0 and 5.0 with the Messaging and Security Feature Pack won't be able to sync. Root = OU=Starfield Class 2 Certification Authority, O="Starfield Technologies, Inc.", C=US.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 3/24/2011 6:31:43 PM, NotAfter = 3/24/2015 6:31:43 PM
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured.
Testing HTTP Authentication Methods for URL https://mail.domain.com/Microsoft-Server-Activesync/.
The HTTP authentication methods are correct.
Additional Details
ExRCA found all expected authentication methods and no disallowed methods. Methods found: Basic
An ActiveSync session is being attempted with the server.
Testing of an Exchange ActiveSync session completed successfully.
Test Steps
Exchange ActiveSync was tested successfully.
Test Steps
Attempting to resolve the host name mail.domain.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 173.220.xxx.xxx
Testing TCP port 443 on host mail.domain.com to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name mail.domain.com was found in the Certificate Subject Common name.
Validating certificate trust for Windows Mobile devices.
The test passed with some warnings encountered. Please expand the additional details.
Additional Details
The certificate is only trusted on Windows Mobile 6.0 and later versions. Devices running Windows Mobile 5.0 and 5.0 with the Messaging and Security Feature Pack won't be able to sync. Root = OU=Starfield Class 2 Certification Authority, O="Starfield Technologies, Inc.", C=US.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 3/24/2011 6:31:43 PM, NotAfter = 3/24/2015 6:31:43 PM
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured.
Testing HTTP Authentication Methods for URL https://mail.domain.com/Microsoft-Server-Activesync/.
The HTTP authentication methods are correct.
Additional Details
ExRCA found all expected authentication methods and no disallowed methods. Methods found: Basic
An ActiveSync session is being attempted with the server.
Testing of an Exchange ActiveSync session completed successfully.
Test Steps