Solved

Files on network share not letting mac user save - must rename

Posted on 2011-03-23
10
463 Views
Last Modified: 2012-05-11
Hi,
This is a new issue in our Mac/Windows network.  Our serveris a SBS 2008.

Sometimes when a Mac user accesses a network share and they open a file, if they make a change they are prompted they cannot save it and have to do a save as and rename the document and then they can save to the network.

Any thoughts or directions would be amazing!
0
Comment
Question by:btny
  • 6
  • 4
10 Comments
 
LVL 30

Expert Comment

by:pgm554
Comment Utility
What type of file?

Sounds like a permissions or file locking issue.
0
 
LVL 30

Expert Comment

by:pgm554
Comment Utility
0
 

Author Comment

by:btny
Comment Utility
Hi thank you however these macs are brand new running Snow Leopard and they are not bound to the domain.

The macs are local accessing network shares, they do have to login with their windows account to access the shares.
0
 
LVL 30

Expert Comment

by:pgm554
Comment Utility
What apps and types of files?

There are some issues with file locking (opportunistic locking) and some of the newer versions of office.

oplocks have been a pain in the butt for many years on many different systems

Check this out and see if it helps

http://www.smallbizserver.net/Articles/tabid/266/Id/234/PageID/358/Connecting-a-Macintosh-running-Leopard-105-to-SBS-2003.aspx
0
 

Author Comment

by:btny
Comment Utility
Original files made with Office 2008 for mac

new files using Office 2011 for mac
0
How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

 
LVL 30

Expert Comment

by:pgm554
Comment Utility
Could be xml issue in that M$ lost patent suit and was forced to strip out all offending code.

Possible that all the 2008 files need to be saved to 2011 xml patent free format.

So if some body saves it to the new name,they can open and close the new file on the server no issues?
0
 

Accepted Solution

by:
btny earned 0 total points
Comment Utility
So this is interesting...

If I open the doc on the network share (by doc I mean office doc) and edit it and then just press save, it saves no problem.

If I do SAVE AS and keep the name the same, it asks if I want to replace, I press YES and it gives the permissions error.

0
 
LVL 30

Expert Comment

by:pgm554
Comment Utility
I don't think you can do a "save as" to the same folder.You would need to save to a different local because that file is locked open.
0
 
LVL 30

Assisted Solution

by:pgm554
pgm554 earned 400 total points
Comment Utility
I don't think you can do a "save as" to the same folder unless you change the name.You would need to save to a different local because that file is locked open.
0
 

Author Closing Comment

by:btny
Comment Utility
I accepted my answer because after trying it I realized that was why and pgm554 reiterated it to me.
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

Suggested Solutions

Information security is a multi-billion dollar industry. Just as lucrative is the black market industry which trades stolen identities, credit card numbers and software exploits all over the world. Nothing is hack-proof. The best one can do is make …
In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now