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Files on network share not letting mac user save - must rename

Posted on 2011-03-23
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Last Modified: 2012-05-11
Hi,
This is a new issue in our Mac/Windows network.  Our serveris a SBS 2008.

Sometimes when a Mac user accesses a network share and they open a file, if they make a change they are prompted they cannot save it and have to do a save as and rename the document and then they can save to the network.

Any thoughts or directions would be amazing!
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Question by:btny
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10 Comments
 
LVL 30

Expert Comment

by:pgm554
ID: 35203794
What type of file?

Sounds like a permissions or file locking issue.
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LVL 30

Expert Comment

by:pgm554
ID: 35203804
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Author Comment

by:btny
ID: 35208127
Hi thank you however these macs are brand new running Snow Leopard and they are not bound to the domain.

The macs are local accessing network shares, they do have to login with their windows account to access the shares.
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LVL 30

Expert Comment

by:pgm554
ID: 35208290
What apps and types of files?

There are some issues with file locking (opportunistic locking) and some of the newer versions of office.

oplocks have been a pain in the butt for many years on many different systems

Check this out and see if it helps

http://www.smallbizserver.net/Articles/tabid/266/Id/234/PageID/358/Connecting-a-Macintosh-running-Leopard-105-to-SBS-2003.aspx
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Author Comment

by:btny
ID: 35208375
Original files made with Office 2008 for mac

new files using Office 2011 for mac
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Expert Comment

by:pgm554
ID: 35208902
Could be xml issue in that M$ lost patent suit and was forced to strip out all offending code.

Possible that all the 2008 files need to be saved to 2011 xml patent free format.

So if some body saves it to the new name,they can open and close the new file on the server no issues?
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Accepted Solution

by:
btny earned 0 total points
ID: 35227557
So this is interesting...

If I open the doc on the network share (by doc I mean office doc) and edit it and then just press save, it saves no problem.

If I do SAVE AS and keep the name the same, it asks if I want to replace, I press YES and it gives the permissions error.

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LVL 30

Expert Comment

by:pgm554
ID: 35227641
I don't think you can do a "save as" to the same folder.You would need to save to a different local because that file is locked open.
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LVL 30

Assisted Solution

by:pgm554
pgm554 earned 1600 total points
ID: 35227644
I don't think you can do a "save as" to the same folder unless you change the name.You would need to save to a different local because that file is locked open.
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Author Closing Comment

by:btny
ID: 35292534
I accepted my answer because after trying it I realized that was why and pgm554 reiterated it to me.
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