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Cannot load the locally stored profile

Posted on 2011-03-23
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Last Modified: 2013-11-21
There is one user getting this message as of yesterday.  Searching the experts-exchange database, I found this: "Well what we did last night was to remove all the users profiles from within the user profiles window, system propertiesàuser profiles [settings button]"

I am not sure where those instructions are pointing to.  Where is the "user profiles window" that this solution is referring to?
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Question by:a1electric
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Expert Comment

by:ReesAssociates
ID: 35198542
%systemdrive%\Documents and Settings\

You will find the stored profiles here.  If the profile is corrupted, you and log on as an admin and change the name of the Users Folder (Ex: user.old).  Then when the user logs back in, the folder will regenerate.  Log back into the server as an admin.  At this time, you can move the data from the .old folder to the newly generated user folder.  When the user logs back in, all information will be back.
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Author Comment

by:a1electric
ID: 35198620
I cannot rename this user's folder - Access is Denied.  I am logged in as Administrator and Administrator and Administrators group has full access to this folder.

I can rename other user folders with no problem.
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Expert Comment

by:ReesAssociates
ID: 35198635
Can you get into the properties of the folder?  If so, check the security>owner of the folder.  If the Admin/Doman Admin is not the owner, then set it as such.  After that, make sure that the admin account has full rights to that folder.  Then try your rename.
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Author Comment

by:a1electric
ID: 35198700
Administrator was already the owner.  I told it to include subfolders just for the heck of it, but access is still denied when i go to rename the user folder.
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Accepted Solution

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ReesAssociates earned 500 total points
ID: 35198741
It seems that something currently accessing the folder.  Do you have the ability to boot the server into SafeMode?  If so, boot into safe mode and try to rename or delete the folder.  Then you can reboot into regular mode and allow the user to login.
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Author Comment

by:a1electric
ID: 35198780
I was trying to avoid rebooting the server, but I will find a good time when I can have all the users log out and try that.
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