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X-quisite

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Windows XP Explorer Hangs while trying to access a Network Drive

Hi

I am having an odd problem accessing a network drive through windows explorer, here is what my system setup looks like( Image attached).
 User generated image
All the network drives are actually pointing to the same Server, its just different folders have been given Network drives.

I can access all the other network drives except the Word(\\Data) (M) drive. which is really odd as this is on the same server as all the other network drives which i can access.

This problem also occurs while trying to access through Microsoft word.

System setup:

Windows XP service Pack 3.
Network drives are mounted via logon script on start up.

I have Tried:

Rebooting the System
Disconnecting Network Drive and Reconnecting.
Checked Network Card
Checked if other users can access the same Network Drive
Logged on to the same computer as another user and was able to successfully open the M drive.

Its only when Log in with a specific user i cannot access M drive.


Thanks in Advance for any help.
 User generated image
Avatar of LHT_ST
LHT_ST

can you access this folder on another computer logged on as the user in question?

to me it sounds more like a permissions problem than a PC Fault, especially if other users can access this folder on this PC.
So logging on as a different user on the same machine works fine?  And the same user from another machine?

Any events in the eventvwr at the time of trying to access the share?

What Antivirus are you using?  And server OS?
Avatar of bright12
Just a 'stupid' question, but does this user has access rights to that folder on the server?
Avatar of X-quisite

ASKER

I can access this Network drive from another computer logged in as the user in question.

Using Mcafee Antivirus.

User has full read and write access to the drive.

User can browse to folder via Netork Places on the same computer.


Nothing significant in the event viewer.


Very strange.  Yeah I would look at things like AV (unloading it completely, making sure network drives are excluded) next.

So nothing in event viewer?
In event viewer i get this message.

The shell Stopped Unexpectedly and explorer.exe wae restarted.

This appears after I close the explorere window.

What do u mean by AV?

Milad
Antivirus.  Yeah as you say that's after you kill explorer so not very helpful.
ASKER CERTIFIED SOLUTION
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ebooyens

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Thanks for the points!