nancyk2000
asked on
Windows cannot find the hostname "Barclaycardus.com" using DNS
When I try to access the website barclaycardus.com - I receive the error: Windows cannot find the hostname "Barclaycardus.com" using DNS
When I try to access that same website from my work PC or even my phone - it comes up fine. My home PC and laptop (which cannot reach the site either) are both Vista machines. My work PC is Win 7 and my phone(s) are BB and Android.
I Googled this and tried some suggestions such as releasing/renewing & flushing the DNS but none of that worked. I also tried unplugging the modem and router and replugging them in.
I do not have this issue with any other websites ...
Help!!
ASKER
I dont know how/where to do this on a router - do I just enter the IP address of the router and go from there or ?
ASKER CERTIFIED SOLUTION
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Are you getting any error in the Application log on the Vista machine, example as below.
Event Type: Error
Event Source: AutoEnrollment
Event Category: None
Event ID: 13
Date: Date
Time: Time
User: N/A
Computer: Computer
Description:
Automatic certificate enrollment for Local system failed to enroll the CertType certificate from CA-name
Event Type: Error
Event Source: AutoEnrollment
Event Category: None
Event ID: 13
Date: Date
Time: Time
User: N/A
Computer: Computer
Description:
Automatic certificate enrollment for Local system failed to enroll the CertType certificate from CA-name
what other you can do is that install the latest service pack
or else the other workaround is that, add an entry for the remote host to the Hosts file on the client computer. The Hosts file is located in the following folder:
%windir%\System32\Drivers\
or else the other workaround is that, add an entry for the remote host to the Hosts file on the client computer. The Hosts file is located in the following folder:
%windir%\System32\Drivers\
although adding the entry manually will get to that address, there is still an underlying problem with the network setup.
Nancy2000, what type of router do you have?
i *may* be able to help you reconfigure it...
Nancy2000, what type of router do you have?
i *may* be able to help you reconfigure it...
ASKER
I have a Linksys router ...
ok...
if you open your browser, and enter 192.168.1.1 you will get to the login of the router.
leave the username blank and enter 'admin' in the password field. This is the default. If you have changed it, then login with whatever you changed it to.
On the main page, you will see a section called "dhcp server settings". DHCP server should be set to enabled. a few lines down you will see "static DNS 1:". enter 8.8.8.8 (an 8 in each of the 4 boxes).
click the save settings button on the bottom of the page.
you will get a notice that the settings were changed/saved successfully.
on your computer, click the strat button and in the run box type 'cmd" then the enter key. This will bring up a black box/window.
Type 'ipconfig /release' then press enter
type 'ipconfig /renew' then press enter
see if that fixes the problem
if you open your browser, and enter 192.168.1.1 you will get to the login of the router.
leave the username blank and enter 'admin' in the password field. This is the default. If you have changed it, then login with whatever you changed it to.
On the main page, you will see a section called "dhcp server settings". DHCP server should be set to enabled. a few lines down you will see "static DNS 1:". enter 8.8.8.8 (an 8 in each of the 4 boxes).
click the save settings button on the bottom of the page.
you will get a notice that the settings were changed/saved successfully.
on your computer, click the strat button and in the run box type 'cmd" then the enter key. This will bring up a black box/window.
Type 'ipconfig /release' then press enter
type 'ipconfig /renew' then press enter
see if that fixes the problem
SOLUTION
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ASKER
I will try this all at home tonight and report back & accept solutions (hopefully!) tomorrow morning - thank you!
Try using NSLOOKUP at the command prompt.
Click on the Start button and enter CMD into the search field.
Click on the CMD icon when it appears in the search results.
A black window will appear.
At the prompt type:
NSLOOKUP
You will be prompted with something like the following:
Type the following at the > prompt:
barclaycardus.com
If you get the following output DNS is ok:
Non-authoritative answer:
Name: barclaycardus.com
Address: 216.255.83.41
If you don't get that response type the following at the > prompt:
server 8.8.8.8
Then type:
www.barclaycardus.com
If you get a response similar to the below you need to change your DNS servers:
Non-authoritative answer:
Name: barclaycardus.com
Address: 216.255.83.41
Click on the Start button and enter CMD into the search field.
Click on the CMD icon when it appears in the search results.
A black window will appear.
At the prompt type:
NSLOOKUP
You will be prompted with something like the following:
Default Server: UnKnown
Address: 1.2.3.4
>
Address: 1.2.3.4
>
Type the following at the > prompt:
barclaycardus.com
If you get the following output DNS is ok:
Non-authoritative answer:
Name: barclaycardus.com
Address: 216.255.83.41
If you don't get that response type the following at the > prompt:
server 8.8.8.8
Then type:
www.barclaycardus.com
If you get a response similar to the below you need to change your DNS servers:
Non-authoritative answer:
Name: barclaycardus.com
Address: 216.255.83.41
It sounds like your DNS (which your ISP usually provides) is a bit screwey.
As a test, you can change your router to give out a different DNS to the clients.
In the router, put in a "fixed" dns of 8.8.8.8 - this is a public google DNS .
then do a release/renew on your notebook to get the new settings...
see if that helps?