Solved

SQL Error 17204 when trying to create a new database SAGE ACT

Posted on 2011-03-23
7
1,821 Views
Last Modified: 2016-04-07
Hi Guys

I am trying to create a new databse on SAGE ACT 2011 new installation, I believe it interogates the MS SQL 2008 R2 in order to initiate the process of creating the database

When I try to create a new database I get the following error in windows app log

 
Log Name:      Application
Source:        MSSQL$ACT7
Date:          23/03/2011 14:40:13
Event ID:      17204
Task Category: Server
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      RclSrv01.rcl.local
Description:
FCB::Open failed: Could not open file F:\Sage\Sage ACT\rclactdb.ADF for file number 0.  OS error: 5(failed to retrieve text for this error. Reason: 15105).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSSQL$ACT7" />
    <EventID Qualifiers="49152">17204</EventID>
    <Level>2</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-23T14:40:13.000Z" />
    <EventRecordID>317663</EventRecordID>
    <Channel>Application</Channel>
    <Computer>RclSrv01.rcl.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>FCB::Open failed</Data>
    <Data>F:\Sage\Sage ACT\rclactdb.ADF</Data>
    <Data>0</Data>
    <Data>5(failed to retrieve text for this error. Reason: 15105)</Data>
    <Binary>34430000100000000E000000520043004C00530052005600300031005C0041004300540037000000070000006D00610073007400650072000000</Binary>
  </EventData>
</Event>

Open in new window

0
Comment
Question by:ridha121
7 Comments
 
LVL 8

Assisted Solution

by:Kobe_Lenjou
Kobe_Lenjou earned 125 total points
ID: 35199347
Does the file/folder F:\Sage\Sage ACT\rclactdb.ADF exist?

And has the SQLEngine permissions to use it?
0
 
LVL 9

Accepted Solution

by:
snurker earned 125 total points
ID: 35199351
http://support.microsoft.com/kb/2015754

That explains this error. Make sure that the ACT service accoutn can access that file location and has permissions to access the file. If it is on a restricted drive, you may need to add necessary permissions to access it.
0
 
LVL 3

Author Comment

by:ridha121
ID: 35199394
ah I think thats exactly it the file does exist but I think yeah ti doesnt have permission.

Thanks Snurker and Kobe, I will follow the support link to get this working.
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 
LVL 3

Author Comment

by:ridha121
ID: 35199541
I cannot seem to find the specified SQL account to give the permission, when I installed the product it did install Microsot SQL Server 2008 R2.. but I only see accounts for another instance of sql 2005 being used for our backup software..

hmmm a bit stuck
0
 
LVL 3

Author Comment

by:ridha121
ID: 35199711
Dont worry guys..

It was the system account had no access so gave it full rights
0
 
LVL 9

Expert Comment

by:snurker
ID: 35199726
DO you see the SQL server under services?
0
 
LVL 9

Expert Comment

by:Jason clark
ID: 41539391
Please go this one to know more about the SQL Server Error 17204 FCB Open failed. http://sqltechtips.blogspot.com/2015/12/fcb-open-failed-error-17204.html
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to leverage one TLS certificate to encrypt Microsoft SQL traffic and Remote Desktop Services, versus creating multiple tickets for the same server.
Use this article to create a batch file to backup a Microsoft SQL Server database to a Windows folder.  The folder can be on the local hard drive or on a network share.  This batch file will query the SQL server to get the current date & time and wi…
This video shows, step by step, how to configure Oracle Heterogeneous Services via the Generic Gateway Agent in order to make a connection from an Oracle session and access a remote SQL Server database table.
Via a live example combined with referencing Books Online, show some of the information that can be extracted from the Catalog Views in SQL Server.

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question