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Autodiscover prompt on two computers pointing to old, dead server

Posted on 2011-03-23
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Last Modified: 2012-05-11
We have had exchange 2010 running for a while now, but last year we had another server that was decommissioned. There are two computers that are getting autodiscover prompts about changes when they open outlook, but instead of pointing to currentserver.domain.com they point to oldserver.domain.com.

I went through the registry on the computers because I figured it was in there, but I can't find any entries pointing to oldserver.

Has anyone seen this?
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Question by:willlandymore
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8 Comments
 
LVL 7

Expert Comment

by:saastech
ID: 35199373
I know this may be a workaround, but try to put the autodiscover entry in the host file of the computers affected:

example:

192.168.1.1     autodiscover.yourserver.com
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Expert Comment

by:ReesAssociates
ID: 35199453
What happens if you create a new outlook profile?  It may be a setting in the profile that simply is not being updated.  
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LVL 16

Expert Comment

by:Auric1983
ID: 35199740
Check your DNS settings on the client?
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Author Comment

by:willlandymore
ID: 35199859
DNS settings point to our two main DNS servers where autodiscover points to currentserver.domain.com

I haven't created a new profile yet, but I will

I'll add that entry to the hosts file and see if that improves the situation
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Expert Comment

by:dexIT
ID: 35201728
1) Do these two computers have a static configuration (TCP/IP) and if so, do they have the old servers configured in DNS?
2) What does the exchange server resolve to in their Outlook account settings?
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Author Comment

by:willlandymore
ID: 35206907
The Exchange server resolves to the right address and the DNS servers are the current ones we use.

Are there some settings in something like adsiedit.msc that might have old pointers to autoconfigure?
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willlandymore earned 0 total points
ID: 35795325
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by:willlandymore
ID: 35821634
worked.
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