Solved

Autodiscover prompt on two computers pointing to old, dead server

Posted on 2011-03-23
8
1,211 Views
Last Modified: 2012-05-11
We have had exchange 2010 running for a while now, but last year we had another server that was decommissioned. There are two computers that are getting autodiscover prompts about changes when they open outlook, but instead of pointing to currentserver.domain.com they point to oldserver.domain.com.

I went through the registry on the computers because I figured it was in there, but I can't find any entries pointing to oldserver.

Has anyone seen this?
0
Comment
Question by:willlandymore
8 Comments
 
LVL 7

Expert Comment

by:saastech
ID: 35199373
I know this may be a workaround, but try to put the autodiscover entry in the host file of the computers affected:

example:

192.168.1.1     autodiscover.yourserver.com
0
 
LVL 2

Expert Comment

by:ReesAssociates
ID: 35199453
What happens if you create a new outlook profile?  It may be a setting in the profile that simply is not being updated.  
0
 
LVL 16

Expert Comment

by:Auric1983
ID: 35199740
Check your DNS settings on the client?
0
 
LVL 1

Author Comment

by:willlandymore
ID: 35199859
DNS settings point to our two main DNS servers where autodiscover points to currentserver.domain.com

I haven't created a new profile yet, but I will

I'll add that entry to the hosts file and see if that improves the situation
0
Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 9

Expert Comment

by:dexIT
ID: 35201728
1) Do these two computers have a static configuration (TCP/IP) and if so, do they have the old servers configured in DNS?
2) What does the exchange server resolve to in their Outlook account settings?
0
 
LVL 1

Author Comment

by:willlandymore
ID: 35206907
The Exchange server resolves to the right address and the DNS servers are the current ones we use.

Are there some settings in something like adsiedit.msc that might have old pointers to autoconfigure?
0
 
LVL 1

Accepted Solution

by:
willlandymore earned 0 total points
ID: 35795325
0
 
LVL 1

Author Closing Comment

by:willlandymore
ID: 35821634
worked.
0

Featured Post

Do email signature updates give you a headache?

Do you feel like you are constantly making changes to email signatures? Are the images not formatting how you want them to? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today.

Join & Write a Comment

Suggested Solutions

Sometimes Outlook might have problems sending a message. There may be various causes- corrupted PST, AV scanner etc. The message, instead of going to the Sent Items folder, sits in the Outbox indefinitely. To remove it you can use a free tool cal…
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now