Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Autodiscover prompt on two computers pointing to old, dead server

Posted on 2011-03-23
8
Medium Priority
?
1,230 Views
Last Modified: 2012-05-11
We have had exchange 2010 running for a while now, but last year we had another server that was decommissioned. There are two computers that are getting autodiscover prompts about changes when they open outlook, but instead of pointing to currentserver.domain.com they point to oldserver.domain.com.

I went through the registry on the computers because I figured it was in there, but I can't find any entries pointing to oldserver.

Has anyone seen this?
0
Comment
Question by:willlandymore
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 7

Expert Comment

by:saastech
ID: 35199373
I know this may be a workaround, but try to put the autodiscover entry in the host file of the computers affected:

example:

192.168.1.1     autodiscover.yourserver.com
0
 
LVL 2

Expert Comment

by:ReesAssociates
ID: 35199453
What happens if you create a new outlook profile?  It may be a setting in the profile that simply is not being updated.  
0
 
LVL 16

Expert Comment

by:Auric1983
ID: 35199740
Check your DNS settings on the client?
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
LVL 1

Author Comment

by:willlandymore
ID: 35199859
DNS settings point to our two main DNS servers where autodiscover points to currentserver.domain.com

I haven't created a new profile yet, but I will

I'll add that entry to the hosts file and see if that improves the situation
0
 
LVL 9

Expert Comment

by:dexIT
ID: 35201728
1) Do these two computers have a static configuration (TCP/IP) and if so, do they have the old servers configured in DNS?
2) What does the exchange server resolve to in their Outlook account settings?
0
 
LVL 1

Author Comment

by:willlandymore
ID: 35206907
The Exchange server resolves to the right address and the DNS servers are the current ones we use.

Are there some settings in something like adsiedit.msc that might have old pointers to autoconfigure?
0
 
LVL 1

Accepted Solution

by:
willlandymore earned 0 total points
ID: 35795325
0
 
LVL 1

Author Closing Comment

by:willlandymore
ID: 35821634
worked.
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question