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Importing Backed up PST into newly created public folder Exch 2010 sp1

Posted on 2011-03-23
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Last Modified: 2012-06-15
We just implemented a new SBS 2011 Server into a client's office previously running a poorly setup SBS2003 box.  Before freshly setting up the network of 5 computers we backed up the Public Folder to a PST on a local machine.

I can open the PST without a problem and read the contents in Outlook but when I go to import into a newly setup Public Folder I start getting permission errors.

I'm able to create a Sub Folder "Projects" but when I let the Import Export Wizard import the backed up PST into the Current Folder it'll create the Project Sub Folders (50 of them) but no subfolders down the hierarchy, I get a permission error saying it can't copy.  Each Project Name has 2 subfolders Received and Sent... then Sent has another set of folders below that.  The only way I can make this work is if each set of sub folders I go to the Management Console - Toolbox - Public Folder Management Console and manually add the permissions to that folder.  It has the correct permissions on the Main Projects folder but doesn't get inherited down to the next folder in the hierarchy.

It's almost like some permissions are still burried inside of the PST files and overwriting the permissions of the Public Folder.   If I was creating a new project from Scratch I have no problem creating folders and adding content.

Thanks in advance for the help.
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Question by:Fluid_Imagery
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Expert Comment

by:Larry Struckmeyer MVP
ID: 35199419
What if you import the pst into a users mailbox, even/maybe the admin or a temporary user, then copy the contents into the public folder which you set to be mail enabled.
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Author Comment

by:Fluid_Imagery
ID: 35203031
No good, same problem.     I tried doing that before without the folders being Mail Enabled but tried it again with them enabled and am getting the same issue.  It just loses ther permission after it creates the Project Folder.  I can drag mail in the created project folder but New Folder is grayed out since I don't have permission.

Error reads:
Can't copy the items. Unable to move or copy folders.  Can't copy folder. A top-level folder can't be copied to one of it's subfolders.  Or, you may not have appropriate permissions for the folder.  To check your permissions for the folder, right-click the folder, and then click Properties on the shortcut menu.
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Expert Comment

by:jcongerton
ID: 35796505
Hi

Did you get to the bottom of this? I am having the exact same trouble!

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Accepted Solution

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Fluid_Imagery earned 0 total points
ID: 36048614
I think we had to manually create ever folder, then drag emails manually into it.  Wasn't a automated as it should
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Author Closing Comment

by:Fluid_Imagery
ID: 36171592
We solved the issue ourselves
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Expert Comment

by:kelley_foust
ID: 38089534
I ran into this issue, but my public folder had 3000 folders in it.  It would import the root level folders and but give perrmissions on all subfolder, manually coping them was not an option.
What needs to be done, is you download ex folder http://gallery.technet.microsoft.com/Exchange-2010-RTM-ExFolders-c76c3649
Import your folders, then use EX folders to apply perrmissions on that folder.  The do a another import seleting not to duplicate entries, and then assign permissions again, do this until all of your sub folders have been exported
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